To ensure a stable and orderly market environment for the ice and snow tourism sector around Changbai Mountain and effectively protect the legitimate rights and interests of tourists, the market supervision authorities in Antu County, Jilin Province, have thoroughly implemented the requirements of the "Snow Season Tourism Protection, Double Festival Escort" special campaign. Concentrating their efforts, they carried out multi-dimensional and comprehensive supervision and inspections of business entities related to ice and snow tourism within their jurisdiction.
Aiming to maintain price order in the tourism market, in response to potential price fluctuations during the peak winter tourism season, law enforcement officers conducted detailed checks on scenic area ticket prices, ski resort fees, and product pricing in tourist shops. The inspection primarily focused on whether prices were clearly marked as required, if the marked prices were truthful, clear, and conspicuous, and whether there were instances of price fraud such as fabricating original prices or failing to honor price commitments. They also checked for practices like bundled sales, forced consumption, or disguised compulsory spending. For issues found during inspections, such as non-standard price labeling or ambiguous promotional language, inspectors provided on-site guidance for correction and ordered immediate rectification, while also strengthening publicity on pricing regulations to guide businesses towards greater price self-discipline and honest operation.
To safeguard the safety of food consumption, law enforcement personnel conducted thorough inspections at catering service units within the scenic areas and their surroundings. They examined key control points including food business licenses, employee health certificates, kitchen hygiene, sourcing documentation and invoices for food raw materials, food storage conditions, cleaning and sanitization of tableware, and food preparation processes. Particular attention was paid to identifying potential food safety risks, such as the use of ingredients from unknown sources or those that were expired or spoiled. Catering establishments were urged to strictly implement their primary responsibility for food safety, standardize operational procedures, and ensure the safety of meals provided, giving tourists peace of mind while dining.
Ensuring the quality of goods in the distribution chain, inspections targeted business entities along tourist routes and within scenic spots, such as ginseng markets, local specialty product stores, and ski equipment rental and sales outlets. The focus was on verifying business qualifications, sources of goods, product certification, and labeling. There was a stringent crackdown on illegal activities including selling products without proper certification (production date, quality certificate, manufacturer), counterfeit or substandard goods, products that infringe on intellectual property rights, and false advertising. Law enforcement officers urged operators to strictly control their sourcing, establish and improve product verification and record-keeping systems, and ensure that all goods sold are traceable to their source and reliable in quality.
Reinforcing the safety防线 of special equipment, safety inspectors conducted key examinations of operators related to passenger ropeways, site-specific motor vehicles, elevators, and other special equipment. They meticulously checked equipment usage registration, periodic inspection reports, safety management systems, routine maintenance records, certification of operational personnel, emergency plans, and drill records. Special equipment operators were required to earnestly fulfill their primary safety responsibilities, enhance daily inspections and maintenance, ensure equipment operates safely within the validity period of inspections, and resolutely prevent equipment from operating with faults, thereby guaranteeing the personal safety of tourists.
Optimizing services to enhance the consumer experience, through on-site observations and inquiries with tourists, supervision checked whether business entities provided services as agreed or promised. They looked for practices such as lowering service standards, arbitrarily changing service items, or using unfair standard terms that infringe upon consumer rights. Law enforcement personnel encouraged businesses to promote honest and civilized services, handle consumer disputes promptly and properly, consciously improve service quality and management standards, and attract and retain tourists through high-quality services.
This operation inspected a total of 30 business entities involved in ice and snow tourism, further standardizing the market order around Changbai Mountain and effectively deterring illegal and non-compliant operations. In the next step, the Antu County Market Supervision Administration will continue to intensify patrols and supervision, keep complaint channels unobstructed, swiftly handle tourism-related consumer disputes, seriously investigate and deal with illegal activities according to the law, continuously purify the tourism market environment, and support the high-quality development of the ice and snow tourism industry around Changbai Mountain.
Comments