Warmth filled the office building of the Shushan District Market Supervision Administration recently, as a responsible person from Dingdong (Cayman) Limited made a special trip to deliver three banners to the staff and express sincere gratitude.
Behind these three banners lies a vivid reflection of Shushan's commitment to serving enterprises: when companies encounter difficulties, someone responds promptly; when projects have demands, someone follows up throughout the entire process.
From taking the first step in registration to walking every step well in compliant operations, the three departments each have different responsibilities yet answer the same question of how to serve enterprises.
The company divided its gratitude into three parts for the banners, while the market supervision staff forged their services into a unified force 鈥?everyone is a part of the business environment, and every place is a service window.
This commitment to "full-process assistance and all-department coordination" highlights the distinctive spiritual character of the grassroots regulatory team.
Three banners showcase Shushan's speed and warmth
The banners are not heavy, but the sentiment is genuine. "From registration to license verification, the Shushan market supervision department provided full front-line service, truly helping us solve various problems and offering considerate guidance and support. Shushan is truly a favorable land for enterprise development!" said the responsible person from Dingdong (Cayman) Limited, adding that "the service truly touched our hearts."
Such recognition did not come easily. Enterprise settlement involves many procedures and detailed filing matters. The Shushan District Market Supervision Administration insisted on front-loading services, achieving early intervention in policy guidance and proactive coordination of cross-departmental matters, minimizing procedures, trips, and burdens for enterprises.
During the landing phase of the Dingdong project, the company was unfamiliar with local commercial registration rules and relevant regulations, and the project preparation time was tight with heavy tasks. Targeting the bottlenecks and difficulties encountered by the enterprise, the registration department of the district market supervision bureau proactively reached out, assigned business backbone staff to provide "one-on-one" dedicated assistance, offered detailed guidance on enterprise name approval, business scope standardization, and application material preparation, and provided full-process pre-review services, exchanging the "advance timing" of government services for the "acceleration" of project landing.
At the Dingdong Kuanghe Station, delivery workers are delivering orders. "After submitting the materials, all registration procedures were completed quickly and the business license was obtained. The efficiency exceeded expectations," said a responsible person from Dingdong. They noted that doing business in Shushan, they truly felt the results of government service acceleration and efficiency improvement, and genuinely experienced the pragmatic actions of optimizing the business environment, which further strengthened their confidence in rooting their development in Shushan.
During the processing of the food business license, the food safety department of the district market supervision bureau proactively visited the site, conducted on-site compliance guidance on matters such as incoming goods inspection, label identification, and risk control, helping the enterprise improve its internal management system. While firmly upholding the bottom line of food safety, this also reduced the enterprise's trial-and-error costs.
Staff at the registration window of the district market supervision bureau are processing business for enterprises. "Market supervision staff guided standardization based on enterprise development and promptly flagged detailed risks. This warm regulatory service brings tangible help to enterprises," said the responsible person.
Whether the business environment is good or not, enterprises have the best say. Behind the three banners are streamlined processes and resolved difficulties. It is understood that since the beginning of this year, the district market supervision bureau has continued to deepen the reform of "efficiently handling one matter" and promoted the implementation of enterprise-related government service reforms. From January to September, the district processed a total of 3,628 "enterprise relocation registration" cases, 270 "opening a restaurant" cases, 41 "opening a supermarket" cases, and 176 "opening a pharmacy" cases.
One government affairs matter after another has been efficiently implemented, winning widespread recognition from market entities. Banner after banner carries enterprise trust and marks new benchmarks for service. Shushan continues to solidly and meticulously serve enterprises, helping more businesses take root and grow stronger.
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