Yu Hui Tongxing Issues Apology and Full Refund Pledge Regarding Yousiyi Incident

Deep News04-02 22:40

On the evening of April 2, Yu Hui Tongxing responded to recent reports by China Central Television exposing "Australian Yousiyi" for fabricating overseas origins and falsifying brand background. The supposed Melbourne factory was actually an auto repair shop, and the products were manufactured by domestic OEMs.

It is reported that the prominent livestreaming channel "Yu Hui Tongxing" had promoted related products of the brand, with sales reaching 10 to 25 million yuan and order volumes between 75,000 and 100,000 units, making it one of the key sales channels for the brand.

On April 2, Yu Hui Tongxing's official customer service stated: "In response to recent reports by CCTV regarding Yousiyi and related merchants and products, Yu Hui Tongxing is highly concerned and has immediately initiated a comprehensive review and verification. We are also closely following the progress of the relevant authorities' investigation."

Yu Hui Tongxing further emphasized, "We are grateful for everyone's ongoing trust. To prioritize the protection of consumer rights, we will provide advance payments and full refunds for orders of Yousiyi products purchased through the Yu Hui Tongxing livestream channel, even before the official investigation results are released, to safeguard consumer interests."

The company added, "Moving forward, we will promptly communicate all handling progress based on the final review conclusions. At the same time, we will continue to monitor product quality rigorously, strengthen product selection reviews, and enhance risk control measures. We sincerely apologize for any concerns and inconvenience caused."

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