Didi Ride-Hailing Platform CEO Sun Shu: Upgrading Express Ride Experience by 2026, Enhancing Driver Service, Optimizing Vehicle Models

Deep News01-27

On January 27, at the 2026 Ride-hailing Partner Conference, Didi Global Inc. Founder and CEO Cheng Wei emphasized that the company's growth is fundamentally supported by millions of drivers. He stated that Didi will remain true to its original aspirations and adhere to a long-term approach, collaborating with all partners to better serve both drivers and passengers. The goal is to jointly build a healthy and sustainable ride-hailing ecosystem, and Cheng Wei expressed anticipation for future cooperation with partners across broader fields for mutual development.

Sun Shu, CEO of Didi's Ride-hailing Platform Company, outlined that in 2026, alongside continued efforts to optimize the driver ecosystem, enhance channel strategies, and build long-term capabilities, a key new direction for Didi will be the experience upgrade for services like Express Ride. This initiative includes elevating driver service standards, refining the selection of available vehicle models, and introducing new vehicle types. Sun Shu remarked, "We hope all our partners will join us in making investments. By improving service quality, we can alleviate pricing pressures, create value for both passengers and drivers, and foster a healthier ride-hailing ecosystem."

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