Linyi City in Shandong Province Conducts Follow-Up Review on Residential Utility Metering

Since the beginning of this year, the Market Supervision Administration of Linyi City in Shandong Province has continued to strengthen efforts to rectify inaccuracies in residential water, electricity, and gas metering, as well as non-standard fee collection practices. The administration has launched a "look-back" campaign to improve the full-chain regulatory system covering the production, verification, installation, and use of residential utility meters. This initiative aims to effectively enforce the primary responsibilities of public utility companies in water, electricity, and gas supply, enhance service quality and standards, and foster a trustworthy, law-abiding, fair, and harmonious consumer environment.

The Linyi Market Supervision Administration has reinforced the oversight of manufacturers producing residential utility meters. It has conducted inspections to ensure that the actual manufactured products align with approved models and has assessed the production conditions of these manufacturers. The administration also guides meter producers in fulfilling their primary responsibilities effectively.

During the usage phase, the administration actively instructs public utility companies in water, electricity, and gas supply to implement their primary responsibilities and improve metering management systems. Companies are required to maintain detailed records of product information, verification status, installation dates, usage periods, and whether meters are overdue for replacement. This facilitates the orderly replacement of metering equipment upon expiration.

Additionally, the administration has comprehensively reviewed local residential utility pricing policies, closely monitored issues of public concern, and conducted in-depth inspections to address consumer grievances. It has organized educational campaigns on metering and billing, disseminating knowledge about residential utility meters and pricing policies through multiple channels to enhance consumers' awareness and ability to protect their rights.