On November 5, news emerged that the first industry "Smart Home Service Training Center," jointly built by JD.com (NASDAQ: JD) Housekeeping, the Yangpu District People's Government of Shanghai, and the Shanghai Employment Promotion Center, was recently officially opened. The standardized training system of JD Housekeeping was also released at the same time, and the national vocational skills competition finals commenced simultaneously.
Currently, JD Housekeeping's national training bases train more than 200,000 people annually and create 100,000 job opportunities each year.
The center adopts a cooperation model of "government support, enterprise construction and operation, and open social welfare." It has built practical training areas for daily cleaning, home appliance cleaning, organizing and storage, maternal and infant care, elderly care, and pet services, integrating human-machine collaboration into skills training, and is equipped with AI service reports, an intelligent assessment system, and a data collection system. At present, four services—glass cleaning, deep cleaning for new homes, home cooking, and mite removal—have been upgraded with intelligent tools. Subsequently, embodied intelligence technology will be applied to home elderly care scenarios.
Regarding the standardized training system, JD Housekeeping has broken down "experience-based" housework into hundreds of service standards. Relying on over a hundred three-level training bases covering cities, districts, and counties nationwide, it provides practitioners with free theoretical and practical training as well as basic guarantees such as food, clothing, housing, and transportation, and offers full-cycle skill improvement around more than 20 services across all categories.
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