Meituan Unveils Three-Pronged AI Strategy, Focusing on Workplace Integration and Product Innovation

Live Track03-21

Meituan's AI strategy focuses on three key areas:
1. AI at Work: Integrating AI into employee workflows and operations to boost productivity. Examples include an in-house large language model called "Long Cat" for coding assistance, meeting summaries, and sales support.
2. AI in Products: Upgrading existing products and launching new AI-native offerings. This includes AI assistants for restaurant bookings and travel planning.
3. In-house Large Language Model: Continuous investment in developing Meituan's own LLM capabilities.

Key initiatives and results:
- AI-powered customer service has improved efficiency by over 20% and satisfaction by 0.5 percentage points.
- AI sales assistant helped gather data on 1.2 million merchants, reducing BD team workload by 44%.
- 27% of new code is now generated by AI coding tools.
- Testing of AI assistants in various service categories to enhance user experience.

Meituan sees AI as transformative and is taking an offensive strategy, leveraging its position connecting digital and physical worlds in local services.
Disclaimer: This earnings call summary is generated by AI and is for informational purposes only. Due to technical limitations, inaccuracies may exist. It does not constitute investment advice or commitments.

Disclaimer: Investing carries risk. This is not financial advice. The above content should not be regarded as an offer, recommendation, or solicitation on acquiring or disposing of any financial products, any associated discussions, comments, or posts by author or other users should not be considered as such either. It is solely for general information purpose only, which does not consider your own investment objectives, financial situations or needs. TTM assumes no responsibility or warranty for the accuracy and completeness of the information, investors should do their own research and may seek professional advice before investing.

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