Amazon's Middle East Data Centers Impacted by Conflict, Cloud Operations Maintained Around the Clock

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Amazon.com's (AMZN.US) cloud services division, AWS, is facing persistent challenges due to the conflict involving Iran, according to CEO Matt Garman on Tuesday. AWS reported in early March that drone strikes had damaged its data centers located in Bahrain and the UAE. "The situation is extremely difficult, and we are doing everything we can," Garman stated at the HumanX conference in San Francisco. "In fact, we have the world's most professional cloud computing team working around the clock to ensure we can maintain cloud infrastructure operations for customers in the region." According to AWS's status page, dozens of AWS services in Bahrain and the UAE remain unavailable. Last week, the Iranian Revolutionary Guard Corps Navy claimed responsibility for attacking Amazon's data center infrastructure in Bahrain. Data centers, particularly those housing chips capable of processing generative AI models, consume significant amounts of energy, and energy prices have become more expensive since the conflict began in February. "This has obviously caused massive disruption to the global economy because we are all heavily reliant on energy, and it has also diverted attention within our industries," Garman said. "You know, there won't be any immediate short-term fixes, but we have to consider the drag it places on the global economy." AWS is the world's leading cloud infrastructure provider, which businesses rely on to run websites and applications. Competitors such as Alphabet, Microsoft, and Oracle are also striving to build more data centers to deliver cloud services globally. Garman noted that the impact extends beyond the technology sector. "You only need to look down the supply chain to see the issues, and we are no exception," he explained. Beyond crude oil, restrictions on transit through the Strait of Hormuz have driven up the price of helium, a critical raw material for semiconductor manufacturing. Qatar, located on the western side of the strait, is estimated to account for over one-third of global helium production. Despite the challenges, Garman remains optimistic about the Middle East market. "There is tremendous entrepreneurial spirit there," he said. "People are eager to invest. Therefore, our enthusiasm, and mine personally, for making long-term investments in the region remains as strong as ever."

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