TI CLOUD projects up to 80% surge in mid-year net profit, with AI customer service revenue doubling year-over-year

Deep News11:36

On August 7, 2026, TI CLOUD released a positive profit forecast. The announcement indicates that for the first half of 2026, the company's net profit is expected to range between 41 million and 50 million yuan, compared to 27.7 million yuan in the same period of 2025, marking a significant year-over-year increase of 50% to 80%.

The core driver of this substantial growth is the doubling of revenue from the AI customer service product portfolio. Over recent periods, TI CLOUD has consistently demonstrated its product commercialization strength through multiple operational data points: in 2025, the overall revenue from AI-related businesses surged by over 105%; in the first quarter of 2026, AI revenue continued its doubling trend, and in March of the same year, platform token call volume jumped 60% month-over-month. This growth momentum extended into the first half of the year, with the AI customer service product line again achieving a year-over-year revenue doubling.

TI CLOUD has fully self-developed its ZENAVA vertical AI platform, deeply embedding it into real business processes of enterprises. Its implementation effectiveness significantly outperforms general-purpose large model vendors that only offer basic conversational capabilities. Meanwhile, the company is continuously increasing its investment in AI research and development, complemented by equity incentives to retain core business and technical talent, anchoring its medium-to-long-term high-growth AI objectives.

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