The CME Direct trading platform, operated by CME Group Inc, has resumed trading after experiencing a brief connectivity outage earlier on Monday due to a technical issue, according to traders.
A representative for the exchange stated in an emailed declaration that some CME Direct clients experienced a connectivity disruption around 1:00 PM Central Time due to a third-party network problem. The representative added that some affected clients also encountered delays when attempting to reconnect, while confirming that the CME Globex platform was not impacted.
Traders, who requested anonymity as they were not authorized to speak to the media, indicated that the disruption affected trading in commodities including oil, natural gas, copper, gold, and silver.
An email from the CME Global Command Center, which was reviewed, noted that some CME Direct clients were experiencing a "connectivity disruption" and that support teams were investigating the matter.
This incident follows a series of technical faults at the exchange this year, which have previously disrupted trading in markets such as natural gas and metals.
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