On the morning of December 20, Beijing Tong Ren Tang Co., Ltd. (600085) released an official statement addressing recent public concerns regarding its "Antarctic Krill Oil" products. The company expressed deep regret over the incident and sincerely apologized to consumers and the public for any harm caused to their rights.
Tong Ren Tang Group has initiated a zero-tolerance brand management campaign and implemented the following measures: 1. A special task force has been dispatched to Sichuan to conduct a comprehensive and in-depth investigation into the involved products, with a firm commitment to uncover all facts. 2. The involved distributor, Sichuan Health, has been ordered to immediately remove the products from shelves and compensate consumers in strict compliance with regulatory requirements. 3. Legal action will be taken against Sichuan Health, Habo Pharmaceutical, and related e-commerce platforms for trademark infringement and unauthorized use of the "Beijing Tong Ren Tang" name, which misled consumers and violated their rights. 4. Accountability investigations will be conducted into operational, managerial, and supervisory issues at Sichuan Health and its parent company, Health Pharmaceutical, with strict consequences for responsible personnel.
To further protect consumer rights and strengthen brand protection, Tong Ren Tang Group will also: 1. Conduct a full review of all brand usage violations across its subsidiaries. 2. Launch a brand cleanup campaign to eliminate improper use of the "Tong Ren Tang" name and trademarks, ensuring strict compliance with brand management standards. 3. Standardize authorized e-commerce store logos, mandating proper use of the "Tong Ren Tang" double-dragon trademark to help consumers identify legitimate purchasing channels.
The company reaffirmed its commitment to maintaining brand integrity and consumer trust through these actions.
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