BitStrat Holdings Limited (BitStrat, 06113) published its Environmental, Social and Governance (ESG) Report for the financial year ended 31 December 2025, detailing environmental performance at 10 Malaysian contact centres and its Hong Kong office.
Environmental Metrics • Total greenhouse-gas emissions reached 501.90 tonnes CO₂e, equivalent to 0.40 tonnes per employee. Scope 1 accounted for 40 tonnes, Scope 2 for 448 tonnes and Scope 3 for 14 tonnes. • Electricity consumption fell 155,195 kWh year-on-year to 640,216 kWh, an intensity of 511 kWh per employee. • No hazardous waste was generated; non-hazardous waste remains immaterial. • Resource-saving initiatives include LED lighting upgrades, power-saving modes on office equipment and stringent paper-reduction practices.
Climate Governance and Risk • A three-tier governance model—Board, ESG Working Group and Operational Management—oversees climate strategy. • Physical risks (typhoons, heatwaves) and transition risks (customer decarbonisation demands, tightening regulation) were mapped across short-, medium- and long-term horizons. • No climate-related risks or opportunities are expected to materially impact forthcoming financial statements; quantitative targets and internal carbon pricing have not yet been set.
Social Performance • Workforce totalled 1,253 employees (59% female); no work-related fatalities or injuries were reported for the third consecutive year. • Average training time reached 0.7 hours per employee, with 70% of staff receiving training; team leaders completed at least 30 hours of professional development. • Employee turnover stood at 139% in Kuala Lumpur and 43% in other locations; under-30 employees registered the highest churn at 169%. • Comprehensive benefits include performance-linked commissions, insurance, incentive trips and wellness initiatives.
Governance & Compliance • Zero cases of corruption, money laundering or terrorist-financing violations were recorded. • Supplier base comprised 74 vendors, 88% of which are Malaysia-based; due-diligence processes address labour, ethical and environmental standards. • Robust data-protection protocols feature zoned access, surveillance, encrypted data transfer and strict clean-desk rules to safeguard sensitive customer information.
Community Engagement • Funds were raised for Malaysian non-profit organisations to foster team spirit and social contribution; detailed donation figures were not disclosed.
BitStrat states it will continue to refine emission targets, expand Scope 3 accounting and integrate climate considerations into strategic planning as regulatory expectations evolve.
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