During this year's National Day holiday, Shanghai Pudong and Hongqiao airports are expected to handle a total of 17,000 aircraft takeoffs and landings, a year-on-year increase of 3.7%, with Pudong Airport accounting for 12,000 and Hongqiao Airport 5,000. The two airports are expected to serve 3.002 million arriving and departing passengers, averaging 428,000 per day, up 5.5% year-on-year, with Pudong Airport handling 1.952 million and Hongqiao Airport 1.05 million.
This year, the Mid-Autumn Festival and National Day holiday are close together with an extended break, and public willingness to travel is strong. Shanghai International Airport Co.,Ltd. (ASX: 600009) has created a festive atmosphere in its terminals and refined flight operations and passenger services. Frontline staff have actively practiced the service philosophy of treating every guest as a valued visitor and ensuring every journey is premium, safeguarding safe, convenient, and warm travel for the public.
In recent days, both Pudong and Hongqiao airports have been filled with National Day celebratory ambiance. More than one thousand electronic screens and advertising displays in the terminals are rolling National Day posters, over two thousand national flags adorn the elevated roads and terminals, and Chinese-style landscapes, city silhouette photo installations, floral displays, and Chinese lanterns are placed throughout passenger departure and arrival routes.
Addressing the travel needs of different passenger groups during the holiday, Shanghai airports have actively improved travel support. With more elderly travelers, families, and children during the holiday, Pudong Airport has introduced a slow-service zone for the elderly, waiving luggage storage fees for solo travelers over 65. The infant-friendly space at Gate C77 in Terminal 2 fully meets the diverse needs of family travel, including nursing, care, and rest. Hongqiao Airport has partnered with Chengdu Shuangliu Airport to launch a cloud relay caring channel service connecting the two cities, and provides free luggage handling for unaccompanied elderly passengers, pregnant women, and passengers with mobility difficulties.
For passengers traveling with pets, Shanghai Airport Ground Services has introduced the Pet Home service, where pets can ride in dedicated vehicles with constant temperature and comfort to the apron, providing greater peace of mind. Hongqiao Airport Terminal 2's pet waiting lounge has been upgraded, offering free practical pet boarding bags to passengers traveling with pets during the holiday, fully meeting passenger needs.
Shanghai's two airports will also routinely add check-in counters and security lanes based on passenger flow dynamics, and deploy additional staff to manage parking garages, taxi, and ride-hailing pickup points, better meeting passengers' parking and vehicle needs.
On National Day itself, Pudong Airport will partner with Shanghai Science and Technology Museum to unveil the World Hub, Whale Wonder Pudong exhibition featuring Asia's largest fin whale skeleton specimen at Terminal 2's domestic mixed-flow level, alongside a theme music flash mob titled Moon Rises from the Sea, Wind Comes from the East, where passengers can slow down and encounter performances of famous songs.
During the holiday, Hongqiao Airport will partner with Shanghai Zoo to launch a Fly to Shanghai, Explore Nature butterfly exhibition at Terminal 2, creating an immersive nature science experience.
This National Day, smart travel efficiency at Shanghai's two airports will also be further enhanced. Passengers taking EgyptAir international flights at Pudong Airport can enjoy facial recognition clearance throughout the process. After authorizing personal information at check-in, passengers need only scan their face to complete pre-security check, customs temperature screening, and boarding. Hongqiao Airport's Easy Security has been upgraded to a four-channel dedicated zone, with millimeter-wave equipment making security checks smoother and more efficient.
During the extended holiday, Shanghai Airport has partnered with China Duty Free Group to launch an autumn series of offline commercial promotions under the theme Let Love Flow. The two airports have also respectively introduced Golden Autumn Grand Sale and Love Journey commercial promotion lucky draws. Ahead of National Day, new stores have opened in a concentrated manner, including the Apple duty-free shop at Pudong Airport, the Pok mon 30th Anniversary Dream Workshop pop-up store, and the Guochao Asian Beauty and Fragrance Collection Store, as well as Hongqiao Airport's Floating Island Food Market featuring Chagee, Pink Burger, and Ma Liu Ji, along with Montblanc, L derach chocolate, and Mao Geping brand stores, covering electronics, anime beauty, and popular dining, upgrading the airport from a transit passage to a consumption destination.
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