LexinFintech Holdings Ltd. (NASDAQ: LX) announced its unaudited financial results for the fourth quarter of 2025 on March 19, Beijing time. Despite ongoing challenges from the macroeconomic environment and industry cycle adjustments, the company's diversified business ecosystem demonstrated further resilience, underpinning stable overall operations. Driven by a long-term philosophy, LexinFintech has enhanced its ability to withstand cyclical fluctuations.
In the fourth quarter, the company reported revenue of RMB 3 billion and a profit (Non-GAAP EBIT) of RMB 299 million. For the full year 2025, profit (Non-GAAP EBIT) reached RMB 2.216 billion. In terms of scale, quarterly transaction volume amounted to RMB 50 billion, with managed loan balances of RMB 96.6 billion. The number of active users stood at 4.53 million, including 884,000 new active users added during the quarter. Total transaction volume for 2025 reached RMB 205.3 billion.
CEO Xiao Wenjie stated, "With new industry regulations officially implemented in the fourth quarter, the company adhered to compliance-driven business development, focusing on user-centric optimization of our product matrix and personalized service experiences. This has effectively enhanced sustainable operations and risk resilience. Looking ahead to 2026, we will increase resource allocation towards serving small and micro enterprises and high-quality consumer segments, making financing more accessible and efficient for smaller businesses, further stimulating consumption growth momentum, and enhancing the company's long-term, sustainable operational value. Simultaneously, we will continue to expand the proportion of high-quality customers, building a more stable and profitable business foundation to drive high-quality growth and deliver long-term sustainable returns for shareholders."
The company maintained its semi-annual dividend policy, with the second-half 2025 dividend representing approximately 30% of net profit. A dividend of $0.188 per ADS will be distributed, expected to be paid on June 3, 2026. The management's personal share purchase plan has been completed, and the company's share repurchase program is approximately 80% finished.
**Diverse Ecosystem Supports Economic Growth Amid Pro-Consumption Policies** The financial report highlights that during the fourth quarter, the company leveraged its diversified business advantages—including personal credit, installment retail, and inclusive finance—to precisely and efficiently meet market demand, support the real economy, and promote consumption growth. The 2026 Government Work Report emphasized deepening measures to boost consumption and upgrade product spending. As a pioneer in online installment retail in China, the company's Fenqile platform utilized its long-established brand and supply chain strengths to effectively meet consumer demand for electronics, major appliances, and daily necessities. During the quarter, the platform enhanced its supply chain, improved warehouse and logistics efficiency, and offered interest-free and low-interest promotions during major shopping events like Singles' Day and Double Twelve, achieving record single-day shipment volumes. Overall platform transaction volume increased 94.5% year-over-year in the fourth quarter, with essential consumer goods surging 383.14% annually. Categories such as apparel, personal care, sports, and accessories all saw quarterly transaction growth exceeding 100%.
As part of the key financial initiatives, inclusive finance is increasingly supporting small businesses and individual entrepreneurs in lower-tier cities and rural areas. During the quarter, Fenqile integrated additional third-party data sources for multi-dimensional credit risk assessment, assisting nearly 140,000 users in obtaining inclusive loans totaling RMB 4.73 billion.
Overseas operations in core markets like Mexico and Indonesia showed strategic progress, with simultaneous improvements in scale, profitability, and asset quality, emerging as a new growth driver for the company.
**AI Deeply Integrated into Business Scenarios, Boosting Risk Control and Service Efficiency** The report indicates that LexinFintech maintained leading technology investments in the fourth quarter, continuously upgrading its foundational capabilities. AI large language models and agent technologies have evolved from辅助 tools to core competencies, deeply embedded in critical financial scenarios such as risk management, customer service, and operations. This integration has helped the company maintain controllable overall risk during industry adjustments, providing long-term support for stable business development and efficient operations.
Intelligent upgrades in risk control were a key focus of technological investment. By combining the cognitive, reasoning, and judgment capabilities of large models with the execution power of AI agents, the company integrated core AI capabilities into the user end, shifting interaction experiences from passive responses to proactive, predictive engagements. This resulted in more natural human-machine interactions and precise matching, significantly enhancing user experience. During the quarter, large models and AI agents were deployed across multiple risk control processes, markedly improving efficiency and accuracy. At the strategic level, AI-powered agents deeply analyzed multi-dimensional customer data to build high-precision risk identification models, automatically generate differentiated risk control strategies, and enable continuous real-time optimization and dynamic evaluation throughout the process, making risk decisions more scientific and efficient. In compliance quality checks, large models enhanced inspection systems with robust semantic understanding and multi-modal adaptation, broadening information coverage and increasing accuracy, thereby improving end-to-end compliance. In user operations, AI agents accurately identified user needs, enabling self-service via intelligent dialogue, which reduced manual costs, improved user experience, and upgraded both risk control and service effectiveness.
In customer service, AI agents have become central to enhancing service quality and operational efficiency. The customer service agent significantly boosted efficiency and user satisfaction through quick responses and accurate solutions. Currently, the intelligent客服 system resolves over 80% of daily user inquiries, reducing labor costs while accelerating response times and improving service experience.
Adhering to a user-centric philosophy with a focus on consumer rights protection, LexinFintech has built a warm and trustworthy competitive advantage. In the fourth quarter, lifecycle consumer protection mechanisms and diversified user care initiatives covered all stages of product design and service delivery. Customer service efficiency improved by 10% year-over-year in 2025.
Due to its leading advantages in ecosystem, service, and technology over the past year, LexinFintech received multiple industry honors. As the only fintech company selected for six consecutive years, it was again listed among the "2025 Top 500 Chinese Service Enterprises," demonstrating long-term sustainable competitiveness. The company also ranked in both the "2025 Top 500 Guangdong Enterprises" and "2025 Top 100 Guangdong Private Enterprises" lists, being the only fintech firm to appear on both, reaffirming its industry benchmark status. Additionally, it was included for the fifth time in the "2025 Top 100 Comprehensive Strength Chinese Internet Enterprises" list, highlighting its deep digital finance expertise and influence within the internet ecosystem. Notably, in AI technology applications, the company received The Asian Banker's "2025 China Best AI Technology Application Award," being the only fintech firm shortlisted for a technology award that year. This marks the seventh consecutive year of international recognition from the institution.
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