Cathie Wood-led money managing firm Ark Invest believes Zoom Video Communications Inc's ZM cloud-based Zoom Phone service has significant space to grow.
What Happened: Arksnapped up about $56 million worth of sharesin Zoom last week after shares traded more than 16% down over concerns of business' growth slowing as economies reopen gradually.
Ark noted that Zoom Phone, with roughly two million seats, is gaining momentum and the company has plans to expand horizontally with its own front-end UCaaS (Unified Communications as a Service) ecosystem in the aftermath of the Five9 Inc FIVN acquisition.
“While higher churn from lower-end markets is not surprising as the global economy reopens, Zoom is likely to overcome that slowdown with share gains in the massive enterprise segment as it evolves the most technologically advanced offering for video conferencing and PBX,” Wood's firm wrote in a note.
Cloud-based telephony companies such as Five9 and RingCentral Inc have got a boost from the pandemic with the segment benefiting from rapid cloud adoption, helped by a shift towards work-location flexibility as corporates allowed employees to work from home.
Bigger rivals such as Microsoft Corp MSFT-led Teams, and Alphabet Inc GOOGL GOOGL-owned Google Chat allow users to make calls via the apps downloaded on their phones.
Zoom bought cloud-based contact center software provider Five9for $14.7 billion in July,its first mega-billion acquisition and a deal that it said would help it boost its presence beyond video chat.
Zoom Phone is a cloud phone system that works on both iOS and Android devices and is designed for Zoom users who want to set up quick calls without video.
Price Action: Zoom shares closed 1.08% higher at $298.29 on Friday.
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