Passenger Claims Unidentified Liquid Found in DiDi Premier Vehicle's Complimentary Water

Deep News04-07

On April 6, a social media user reported that they suspected drinking disinfectant from a complimentary bottle of water provided in a DiDi Premier vehicle. The user stated that their family, returning to Beijing from a trip in Tianjin, took a DiDi Premier car to Tianjin West Railway Station to board a high-speed train. Upon exiting the vehicle, they picked up an unopened bottle of water labeled as exclusive for DiDi Premier and bearing the brand name "百岁山."

After arriving in Beijing and exiting the station, the user opened the bottle for their child, who immediately spat out the liquid after taking a sip. Instead of water, the bottle contained an unknown liquid with a strong chemical odor. The user promptly sought medical attention for the child and filed police reports in both Beijing and Tianjin.

In response, DiDi Security released a verification statement regarding the incident. The company confirmed that the driver had no prior passenger feedback related to drinking water. According to DiDi Premier regulations, drivers are required to obtain in-car drinking water from designated supply points. Records indicate that the driver's most recent collection of water occurred on February 8, 2026. Contacted for feedback, the driver reported that 6–7 bottles from the same batch remained. The driver randomly consumed one bottle and uploaded a photo of it, with no visible floating substances or abnormalities detected so far. DiDi has instructed the driver to suspend use of the remaining bottles from this batch, which have been sealed. The company has also relayed the details to the water supplier for further investigation.

DiDi further stated that, based on user feedback, the bottle in question was consumed by the child after the family traveled by high-speed train from Tianjin West Station to Beijing South Station. The specifics of this segment of the journey could not be verified by DiDi. The company is actively cooperating with the police investigation and affirmed that if the drinking water is indeed confirmed to be problematic, DiDi and the water supplier will take responsibility and handle follow-up matters appropriately.

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