In the smart manufacturing workshop of Haier Hisense in Guiyang, robots and production lines work in seamless coordination, operating at high speed. A robot precisely positions a 75-inch TV backplate in just 20 seconds, while 17,000 television sets roll off the production line every 24 hours. Having operated in Guizhou for over two decades, Guiyang Hisense has seen its local procurement rate surge from 30% to 83%, its material delivery cycle shrink from one week to just two hours, and the variety of locally sourced components expand from 12 to 28 categories. A robust Hisense ecosystem chain with an annual output value of 11 billion yuan has now taken shape.
The growth trajectory of Guiyang Hisense serves as a vivid testament to Guizhou's fertile ground for economic development. In recent years, Guizhou has focused on enhancing government service efficiency, improving the quality of investment promotion, and optimizing the overall business environment. By continuously refining policy support, strengthening factor guarantees, and cultivating a favorable development ecosystem, the province enables all types of market entities to develop with confidence and thrive vigorously.
A recent provincial conference on promoting high-quality development of market entities emphasized the need to fully optimize the business environment. This involves establishing mechanisms to promptly resolve difficulties, effectively safeguarding corporate rights and interests, enhancing fiscal and financial support, and vigorously reducing operational costs such as electricity and logistics. The ultimate goal is to ensure market entities experience tangible, substantive improvements. Data shows that by the end of 2025, the total number of market entities in the province exceeded 4.841 million, representing a year-on-year growth of 4.38%.
Government service efficiency has been significantly upgraded. "Hello, I'd like to apply for a change to my 'Pharmaceutical Business License'," recently stated a citizen named Wang Fang in the Guiyang Government Service Hall, as she conversed with the "Guizhou AI Assistant" from her computer. Without needing to take a number or visit a service counter, and guided solely by the AI assistant, she completed all procedures in just six minutes. "Once it's done, I'll receive an SMS notification on my phone, and I can view the (electronic) certificate directly through the webpage," Wang Fang praised, noting the stark contrast to the past where a physical return trip was necessary. This AI assistant, deeply integrated with DeepSeek's artificial intelligence technology, possesses comprehensive capabilities covering inquiry, guidance, processing, verification, and evaluation, forming a full-service closed loop. It has already "mastered" over 5,000 service guidelines across the province, supports queries for 100 types of electronic certificates, and can handle 300 high-frequency service items. Since its launch in Guiyang in March last year, it has responded to over 318,000 inquiries, assisted in processing 149 "chat-and-handle" items, and saved users an average of 60% in application time.
In driving government service reform, Guizhou consistently adheres to the principle of letting data "travel more" so that the public can "travel less." For instance, addressing pain points like multi-department involvement and long durations in on-site inspection links, Guizhou innovatively launched a "cloud inspection" service model. This model replaces traditional manual on-site verification through standardized inspections, remote video connections, unified data collection via drones, and assistance from the "Guizhou AI Assistant," achieving a mutual reduction of burden for both applicants and approving authorities. "Now, please show us your business premises and warehouse layout," was part of a recent "contactless on-site inspection" witnessed firsthand. This was a cloud inspection for the Class III medical device business license of Guizhou Yongxiang Medical Device Co., Ltd. On video, the company's quality manager, Manager Wu, "led" the staff through the inspection requirements, showing the business premises and warehouse layout. "In the past, we needed to schedule a special appointment, and staff had to travel to the site. Now, it's done via video in just 30 minutes," Manager Wu commended, "It's highly efficient." Currently, driven by reform and innovation, guided by the goal of "efficiently handling matters," and powered by the engine of "AI + government services," Guizhou is accelerating the creation of a highly efficient and convenient government service environment, fully promoting the transformation and development of government services to better serve all types of market entities.
The quality of investment promotion has been elevated. Last month, global power battery leader CATL once again made a strategic move in Guizhou. Building upon the already completed and operational Phase I project of its CATL (Guizhou) new energy power and energy storage battery manufacturing base, the company will invest in constructing a Phase II project with a designed annual capacity of 30 GWh for power and energy storage batteries, covering an area of approximately 550 acres. Guizhou's abundant mineral resources such as phosphorus and lithium, coupled with Gui'an's favorable policy environment, geographical advantages, and industrial foundation, were key factors in CATL's decision to invest and build factories in Gui'an. In 2025, the output value of CATL's Guiyang production base exceeded 20 billion yuan. Attracted by its presence, over 30 supporting enterprises have followed suit and settled in, forming a new energy industrial cluster with an annual output value exceeding 80 billion yuan.
There are many similar stories of "anchor firms bringing along partners" like CATL (Guizhou). In Guiyang-Gui'an, 47 automotive component suppliers have formed a tightly collaborative "supply circle," with their full-range products precisely meeting the needs of Geely, covering areas such as batteries, stamping parts, and seats. In Liuzhi Special District, Liupanshui City, following the landing of Guizhou Meijin's "coal-coke-hydrogen" project, government and enterprises jointly attracted supporting companies like Shanxi Jinlan Chemical, building a circular economy industrial chain. In Liupanshui, with Shuangyuan Aluminum as the anchor enterprise, 52 companies have gathered, forming the aluminum industrial cluster in the province with the lowest aluminum water resource consumption, highest added value, and most complete chain. Introducing one leading enterprise drives a batch and radiates influence across a wider area; strengthening and supplementing industrial chains through cluster development provides stronger support for industrial landing. Leveraging its resource endowment and focusing on the "Six Major Industrial Clusters" and "Three Characteristic Industries," Guizhou vigorously conducts targeted investment promotion and chain-based investment attraction to foster industrial cluster development. In 2025, the province conducted over 200 specialized small-team investment promotion activities, successfully landing billion-yuan projects like the Kaiyang "Phosphorus-Sulfur-Titanium-Copper-Iron-Lithium-Fluorine" integrated circular economy project. The total output value of the two major industrial clusters—deep processing of resources, and new energy power batteries and materials—increased by 25.2% and 38.8% respectively. Industrial investment accounted for 36.1% of total investment, continuously releasing the "strong magnetic field" effect of investment promotion.
The business environment has been significantly optimized. "In the past, inspections were frequent and unscheduled, easily disrupting our production plans," said Wang Yuedong, head of the Safety and Environmental Department at Guizhou Huaxing Metallurgy Co., Ltd. "Now, Cengong County has designated the 1st to the 15th of each month as an 'Enterprise Quiet Period,' where no administrative inspections are conducted except under special circumstances. Furthermore, 90% of inspections are concentrated within specific windows, allowing enterprises to fully focus on production and operations." A stable operational environment is conducive to enterprise development. Guizhou, using the Three-Year Action Plan for Major Business Environment Improvement as a lever, has adopted "no unnecessary interference, responsive to all requests" as its core service philosophy and enforcement principle. Through institutional innovation, process re-engineering, and digital empowerment, the province aims to make regulatory oversight more standardized, reduce the burden on enterprises, and continuously improve the development environment, thereby polishing the "Guizhou Service" brand and enabling market entities to operate with peace of mind and invest confidently.
Difficulty and high cost of financing remain significant obstacles hindering the development of small and medium-sized enterprises (SMEs). Wang Mei, head of a technology company in Nanming District, Guiyang, expressed deep frustration: "We had secured the orders, but insufficient working capital disrupted our equipment procurement schedule, threatening to impact subsequent production plans." To raise funds, Wang Mei approached five or six banks but faced repeated rejections due to the common weakness of tech companies: "light assets and lack of sufficient collateral." "Seeing the orders but unable to start work, the anxiety was unbearable," Wang Mei said. Addressing the urgent difficulties and concerns of enterprises is the focal point for optimizing the business environment. In recent years, Nanming District, through regular "Visiting Thousands of Enterprises and Ten Thousand Households" campaigns, has sent officials proactively to listen to needs and solve problems. It was this mechanism that brought a turnaround for Wang Mei's predicament. Lu Hao, a staff member at the Financial Work Service Center of the Nanming District Finance Bureau, thought of a solution: the "Guiyang Policy-based Credit Loan Risk Compensation Fund Pool," tailor-made to address the unsecured financing difficulties of SMEs, perfectly matched Wang Mei's needs. According to the fund pool's rules, eligible enterprises can borrow up to 10 million yuan from partner banks. In case of default, the fund pool can cover up to 70% of the loss compensation, significantly reducing banks' lending concerns. Furthermore, for specialized, sophisticated, distinctive, and new (SSDN) enterprises and high-tech firms, partner banks can issue unsecured, unguaranteed, and fee-free credit loans, which perfectly suited Wang Mei's situation. Upon learning about this policy, Lu Hao promptly contacted the relevant bank. One month later, a 6 million yuan credit loan was successfully disbursed. "From facing rejections everywhere to receiving the funds, it's all thanks to the government's proactive outreach and the fund pool policy. We truly felt the tangible warmth of a supportive business environment," Wang Mei remarked.
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