The results of the "2026 Golden Stone Award & Outstanding Financial Consumer Protection Cases Selection," hosted by Sina Finance, have been announced, highlighting exemplary cases in financial fraud prevention. Among numerous competing financial institutions, Bank of China's Shenzhen Branch stood out, receiving the "Outstanding Financial Anti-Fraud Case" award for its submission titled "Anti-Fraud Storm Microfilm Series: Innovative Practice in Immersive Anti-Fraud Education."
The following is a summary of the case: With telecom and online fraud evolving through technological upgrades and new tactics, posing serious threats to public asset security, Bank of China Shenzhen Branch has continuously innovated by launching the "Anti-Fraud Storm" microfilm series. This initiative aims to implement national strategies for combating fraud, promote financial literacy, and enhance public awareness of risk prevention.
The series comprises five films: "Remittance Crisis," "Card Disconnection Operation," "Online Loan Suspicion," "Case Involvement Horror," and "Loan Assistance Trap." Based on real intercepted fraud cases handled by the branch in recent years, the works focus on prevalent scams such as "credit repair," "cash-back rebate schemes," "illegal intermediaries," "fabricated transaction records," and "impersonation of law enforcement." By transforming complex financial risks into accessible, immersive educational scenarios through cinematic storytelling, the series has become a landmark financial education IP in Shenzhen due to its authentic case foundations, high production quality, and multi-channel dissemination.
To ensure authoritative and cautionary content, the creative team conducted in-depth case溯源: analyzing perpetrators' body language and dialogue rhythms frame-by-frame from surveillance footage; conducting face-to-face interviews with victims to reconstruct psychological processes behind induced transfers; and inviting frontline tellers and anti-fraud experts to review interception strategies. For instance, "Loan Assistance Trap" accurately depicts how criminal groups use "loan limit increase" rhetoric to trick customers into providing account details, fabricate transfer records, and ultimately move illicit cash via taxis.
Each script underwent rigorous refinement to ensure 100% alignment with real-world fraud logic and risk control protocols. In "Case Involvement Horror," bank employees played themselves, recreating authentic dialogues like, "Are you sure you want to transfer to this account?" and "Please provide transaction background materials." The synergy between human vigilance and technical defenses exposes fraudsters' layered deceptions.
Addressing cognitive barriers in financial knowledge dissemination, the team pioneered a "direct anti-fraud narrative" model, abandoning traditional suspense structures to deliver clear stories within six minutes. Key fraudulent tactics are visually highlighted for audience comprehension, with "fraud technique flashbacks" reinforcing risk recognition. Post-film recaps from the fraudster's perspective summarize defense strategies. Scenarios mirror daily life—ATM anti-fraud infographics and e-banking pop-up warnings are integrated as visual cues, fostering "fraud-prevention muscle memory" in real-world contexts.
For dissemination, the branch established an integrated "digital outreach + physical penetration" network: online releases via official social media platforms and Shenzhen Media Group, with "Loan Assistance Trap" surpassing one million views on its premiere day and gaining mainstream media coverage; offline "Five Entries" targeted campaigns included special screenings and LED broadcasts in commercial districts, covering communities, campuses, enterprises, and rural areas across Shenzhen.
In terms of impact, during the 2025 Consumer Rights Day period, "Loan Assistance Trap" garnered tens of thousands of shares within hours, with hundreds of comments praising its quality and suggesting cinema pre-feature screenings. By end-2025, the series achieved over 5.96 million cumulative views, winning accolades including the Fourth "Protect Savings, Secure Happiness" Anti-Fraud Short Video Competition award, the People's Bank of China's National Anti-Fraud Video Contest honor, and Top Ten Works in Shenzhen's Financial Industry Anti-Fraud Video Awards. It has set a benchmark for anti-fraud education in Shenzhen's banking sector.
From a six-month production cycle for the initial "Remission Crisis" to "Loan Assistance Trap" reaching one million views in 40 hours via a single channel, the five-year journey has seen fraud victims become community educators, tellers evolve into anti-fraud specialists, and countless families avert scams through timely awareness. The ultimate value of financial education lies in these transformative outcomes.
Amid persistent fraud challenges, Bank of China Shenzhen Branch has shifted from passive defense to proactive engagement, upgrading tactics from initial "dormant account freezes" to precise "one-account-one-policy" classification and real-time monitoring. Monthly fraud-related accounts dropped from over 500 to 50, average involved funds plummeted from 400,000 yuan to 20,000 yuan, and the branch now facilitates over 300 suspect arrests monthly while preventing 30+ potential victim transfers at counters. As victims turn into advocates and vigilance becomes instinctive, the bank fulfills its commitment to safeguarding public assets.
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