Shenzhen Airport Responds to Zheng Zhihua's Post

Deep News10-25

On the evening of October 25, Shenzhen Airport Co., Ltd. officially commented on singer Zheng Zhihua's post on Weibo, stating, "Dear Mr. Zheng, we have noted the situation you reflected upon and sincerely apologize for the inconvenience and distress caused by our on-site services. We have immediately initiated an investigation in conjunction with the airline regarding the related issues. We will take this as an opportunity to comprehensively review and optimize the service details for special passengers, ensuring a smoother travel experience for every traveler." Earlier that afternoon, singer Zheng Zhihua had taken to Weibo to express his outrage, criticizing Shenzhen Airport's inhumane treatment of disabled individuals, highlighting that the lift was 25 cm above the doorway, making it impossible for his wheelchair to enter the plane, and the driver of the lift was completely unwilling to raise the platform, watching him struggle to board the aircraft. (Source: Jingchu Net)

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We will take this as an opportunity to comprehensively review and optimize the service details for special passengers, ensuring a smoother travel experience for every traveler.\" Earlier that afternoon, singer Zheng Zhihua had taken to Weibo to express his outrage, criticizing Shenzhen Airport's inhumane treatment of disabled individuals, highlighting that the lift was 25 cm above the doorway, making it impossible for his wheelchair to enter the plane, and the driver of the lift was completely unwilling to raise the platform, watching him struggle to board the aircraft. 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