Recently, Ping An Insurance (Group) Company of China, Ltd. was honored with a "Top 1% among Chinese Companies" rating in the S&P Global Corporate Sustainability Assessment (CSA). It is the only mainland insurance group to be included in the S&P Sustainability Yearbook (China Edition) for the fourth consecutive year.
Concurrently, under the new MSCI ESG rating model, Ping An's industry-adjusted score improved to a perfect 10 points, elevating its global ranking to third place in the "Multi-line Insurance & Brokerage" category. Relevant evaluators indicated that the continuous improvement in international ESG scores reflects global capital markets' recognition of Ping An's ESG governance and long-term value.
According to Ping An's "2025 Sustainable Development Report," the company has been advancing its dual-drive strategy of "Integrated Finance + Healthcare and Elderly Care," empowered by technology, to serve the national agenda for high-quality development. It has innovatively established a "SIMPLE" ESG value framework, coordinating unique industry practices across six pillars to create sustainable value through professional expertise, supporting national strategies, and addressing public needs.
Sustainable: Deepening Ties with the Real Economy. Aligned with the key priorities of the financial sector, Ping An has actively channeled financial resources into the real economy to support national strategies. By the end of 2025, the company had cumulatively invested over RMB 10.88 trillion in supporting the real economy, providing RMB 373 trillion in comprehensive risk coverage for 2.93 million small and micro enterprises. It established a multi-tiered sci-tech finance system to foster new quality productive forces. Ping An Life, acting as patient capital, supported technology enterprises with investments exceeding RMB 250 billion, while Ping An Bank's outstanding technology loans, such as "Sci-Tech Loans" and "Venture Debt," surpassed RMB 300 billion. Ping An Property & Casualty insured 3.25 million technology-related insurance policies.
Inclusion: Finance Serving the People. Leveraging its full financial license advantages, Ping An has long promoted product and service innovation to broaden the reach and depth of inclusive financial services. By the end of 2025, inclusive insurance premiums reached RMB 179.723 billion, and Ping An Bank's outstanding inclusive loans to small and micro enterprises amounted to approximately RMB 484.5 billion, alleviating financing difficulties for 909,400 small and micro enterprises. In 2025, Ping An's "Three-Village Project" cumulatively invested RMB 57.148 billion in industrial revitalization assistance and upgraded the "Mother's Needlework" public welfare brand, empowering rural women with intangible cultural heritage handicrafts for employment and income generation.
Mitigation: Safeguarding People's Lives and Livelihoods. Focusing on emerging social and environmental risks and utilizing its global rescue service network, Ping An upgraded its global emergency rescue services to cover 38 services addressing over 100 types of emergencies across three scenarios: home, outdoor, and overseas, significantly enhancing societal risk resilience. In 2025, Ping An innovatively implemented the "Traffic Light" road safety public welfare project, covering 31 provinces and completing upgrades to over 1,700 high-risk road sections, effectively reducing traffic accident rates. Through professional risk control and technological means, Ping An Property & Casualty's Eagle Eye System (DRS 3.0) and catastrophe emergency service platform issued 10.57 billion early warnings, cumulatively reducing losses by RMB 707 million.
People-oriented: Building a Responsible Ecosystem. Ping An practices responsibility through open collaboration and investing in people, focusing on employees, suppliers, and clients. It cares for employee growth and fosters a diverse and inclusive workplace; issued the industry's first sustainable supply chain initiative, integrating ESG performance into the entire supplier management process to promote green upgrades in the industrial chain. Addressing growing public demand for health and elderly care, it developed an upgraded, Chinese-characteristic managed care model, continuously improving its "four-reaching" healthcare and elderly care service network to help clients achieve synergistic development of financial and health wellness.
Low-carbon: Advancing Dual-path Low-carbon Transition. Ping An adheres to a dual approach: leading with green finance on the business side and achieving carbon neutrality in operations. Its green investment scale reached RMB 530.087 billion, green loan balance stood at RMB 266.433 billion, and annual green insurance premiums were RMB 76.474 billion. It innovatively launched ancient tree protection projects, using green insurance to support biodiversity conservation. Anchored to its 2030 operational carbon neutrality goal, the Group's operational carbon emissions decreased by over 16% year-on-year in 2025, positioning it as a green, low-carbon benchmark enterprise.
Efficiency: Digital-driven Sustainable Development. Leveraging technology, Ping An has built a new ecosystem covering financial services, health protection, and elderly care, while establishing a robust AI ethics governance framework, adhering to safety, controllability, and compliance, using responsible technological innovation to empower high-quality sustainable development. Ping An's AI "Quick Service" simplifies various service processes, integrating multiple internal apps and service scenarios to provide clients with an AI assistant capable of handling tasks through simple voice commands. In 2025, Ping An's average monthly active online users reached approximately 90 million, making it one of the highest-traffic portals in the financial industry, significantly enhancing client interaction frequency and service experience.
As a pioneer in ESG development within China's financial insurance industry, Ping An has long integrated sustainable development into its corporate strategy, establishing a scientific, professional sustainable development management system and a clear, transparent ESG governance structure, implementing ESG principles through multi-dimensional initiatives. Looking ahead, guided by the 15th Five-Year Plan, Ping An will remain committed to its founding purpose of "Finance for the People," practicing the "SIMPLE" ESG concept to continuously create stable, growing value for clients, employees, shareholders, and society, contributing to a more resilient, inclusive, and efficient sustainable financial ecosystem.
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