滴滴租车报告:近两成用户利用拼假延长双节行程,假期平均租车时长增至五天

Deep News09-17

据最新预订统计,随着双节假期临近,今年众多用户选择“请3休3”的拼假策略,以打造超长自驾旅程。滴滴租车的数据显示,拼假长线游、异地落地自驾以及西部环线深度慢游已成为今年双节出行的主要趋势。与往年相比,今年双节期间的租车预订周期显著提前:自8月中旬起,预订量便迅速攀升,最早一笔覆盖双节的租车订单早在3月底就已确认;此外,超过27%的用户倾向于提前15至20天锁定车辆。

大约20%的用户采用拼假方式自驾出游,这推动双节期间的平均租期延长至5天,相较暑期3.5天的平均水平有显著提升。“飞机或高铁加落地取车”的异地自驾模式已成为主流选项,此类订单占比高达72%;这种出行方式凭借高效、灵活和自由的特点,完美契合跨省长途旅行的需求。从热门取车城市来看,乌鲁木齐、成都和北京延续了暑期的出行热度,继续稳居全国前列。西部长线自驾的热潮亦未减退,兰州、西宁和昆明的预订量同比增长超过50%,秋日西行自驾已成为双节出行的热门选择。

针对双节期间拼假出行频繁、跨城距离长以及路况复杂等挑战,滴滴租车已围绕订车、取车、用车和还车全流程推出全面的服务保障措施。这些措施包括延续取车前免费取消、第三方权威定损、无车必赔和先行赔付等成熟机制,并针对旺季车源紧张、行程易调整及异地出险纠纷等假期常见问题,专门强化客服支持能力,以全方位保障用户的长线自驾出行体验。

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