Ping An Bank's Executive Xiang Youzhi: AI Must Prioritize Practical Results, Maintaining Strict Control Over Technology Investment Returns

Deep News08-17

During the mid-year performance briefing held on August 17, Ping An Bank Co., Ltd. Deputy General Manager and Chief Financial Officer Xiang Youzhi stated that the ultimate goal of AI is to boost employee productivity, enhance customer service quality, drive management precision, and improve risk control effectiveness.

Xiang Youzhi emphasized that technology investments must strictly adhere to the principle of "urgently needed and effective." The bank consistently stresses the practicality of AI applications; pursuing a flashy technology solely for the sake of AI is meaningless. From a financial perspective, the team has repeatedly reinforced the need for rigorous oversight of investment returns. He expressed hope that technology will continue to play an increasingly significant role in the bank's overall operations and management as development progresses.

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