China Mobile Jiangsu Company Lianyungang Branch has leveraged artificial intelligence and large model technologies to deliver specialized AI workstation training at Lianyungang Alkali Industry Co., Ltd., focusing on high-frequency business scenarios in corporate office work and production management to build an integrated learning-and-application AI service system.
The initiative establishes a new empowerment model featuring full-scenario instruction, all-position coverage, and end-to-end accompaniment, driving enterprise digital application from concentrated training toward normalized implementation and application.
Previously, enterprise digital tool promotion typically relied on centralized lectures and uniform distribution of general software, but employees had varying levels of foundational knowledge, similar questions recurred repeatedly, and a common phenomenon of forgetting after learning and installing without using emerged.
Frontline personnel faced unclear conceptual understanding, unfamiliar operational functions, difficulty adapting to business scenarios, and reluctance to trust output results. Limited training hours and lack of sustained follow-up guidance after sessions increased corporate training costs and constrained the effectiveness of digital tool implementation, as the traditional one-time teaching model could no longer meet enterprises' practical needs for deeply applying digital tools.
Today, the AI workstation has been deeply integrated into daily corporate office scenarios, with the platform consolidating large model foundational knowledge, operational guides, and a frequently asked questions knowledge base. This training adopted a combination of centralized explanation, live demonstration, and one-on-one coaching to ensure concepts were thoroughly explained, operations were intuitive, and rapid onboarding was achieved.
Taking into account business differences across various positions, Lianyungang Mobile's on-site personnel conducted upgrades device by device and provided hands-on guidance person by person, ensuring all staff achieved proficiency. To date, more than 40 workstation updates and deployments have been completed, over 30 one-on-one coaching sessions have been conducted, and multiple customized skills have been delivered based on high-frequency business needs, equipping general AI tools with enterprise-specific business capabilities.
This training effectively lowered the threshold for using AI tools, driving employees to transition from not knowing how to use them to daring to use and adept at using them, significantly shortening the cycle from skill acquisition to business implementation and helping enterprises redirect human resources to high-value business segments. Employees can now independently initiate tasks, verify results, and invoke customized skills through the workstation, achieving improved office quality and efficiency.
Industrial transformation leaves no room for complacency, and digital intelligence empowerment reveals true results. The AI workstation training represents a vivid practice of Lianyungang Mobile empowering traditional industries with digital intelligence technology, addressing shortcomings in enterprise digital application and helping enterprises improve quality and efficiency. Next, Lianyungang Mobile will continue to deepen its engagement with industrial sector scenarios, enrich smart application offerings, uphold the philosophy of customer-centricity and service-oriented operation, and continuously inject digital intelligence momentum into the transformation and upgrading of local traditional industries and the high-quality development of the local economy.
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