On the morning of July 3rd, all four major Chinese A-share indices opened higher and were collectively in positive territory by the midday break. The Shanghai Composite Index rose by 0.69%, the Shenzhen Component Index increased by 1.39%, the ChiNext Index gained 1.58%, and the STAR Market Composite Index advanced by 0.91%. Across the broader market, over 3,500 individual stocks were trading higher.
However, during the trading session, a large number of users reported widespread issues with the Hithink Royalflush Information Network Co.,Ltd. (Hithink Royalflush) trading application. Problems included a blank hotlist, failures in searching for individual stock codes, an inability to load community sections, and lagging on market data pages. Users noted that the problems were not related to their personal mobile network connectivity but appeared to stem from server-side instability at the platform level.
Concurrently, the phrase "Hithink Royalflush is down" trended on the social media platform Weibo, becoming a top search topic.
In the comment section of Hithink Royalflush's official Weibo account, many users expressed significant frustration, with comments such as "it hasn't been fixed for half an hour."
Upon verification, the reported issues with the Hithink Royalflush app were confirmed. The platform gradually began returning to normal operation around 10:30 AM local time.
In response to inquiries, a representative from Hithink Royalflush stated on July 3rd that service had been restored and that the specific cause of the outage was under investigation.
Shares of Hithink Royalflush Information Network Co.,Ltd. opened higher on July 3rd but experienced a sudden intraday decline, at one point falling nearly 2%. The stock only managed to climb back into positive territory shortly before the midday trading break.
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