Have you noticed Shenzhen quietly transforming? Stroll around, and you’ll encounter smart coffee and ice cream robots providing 24/7 service on every corner, while intelligent shopping assistants offer seamless guidance in malls. Tourists benefit from AI-powered translation and navigation in taxis. Entrepreneurs rely on the "Shenzhen i-Enterprise" AI assistant for policy consultations and administrative services. Book lovers can turn to AI librarian "Bu Xiaozhi" to swiftly locate their next read from vast collections. Even students in PE classes have "digital coaches" tracking their movements, heart rates, and form accuracy in real time.
Shenzhen Bus Group has deployed 6,000 AI translation devices in its "Little Yellow Hat" taxis. The "Shenzhen i-Enterprise" AI assistant covers policy advice, administrative services, legal and financial support, among other scenarios. Meanwhile, Shenzhen Library has introduced its AI digital librarian, "Bu Xiaozhi." Unnoticed, AI has permeated every aspect of urban life like air, making smart convenience the city’s warm new normal.
These changes stem from a "scenario list." As early as May 2023, Shenzhen issued the "Action Plan for Accelerating High-Quality AI Development and Application (2023–2024)," alongside its first batch of "City + AI" application scenarios, with updates following periodically. To date, Shenzhen has released four batches, totaling nearly 200 scenarios, building a comprehensive system spanning public services, corporate support, urban operations, and key industry empowerment.
Since its launch, AI companies have actively participated, turning these scenarios into reality. Notable examples include China’s first AI-assisted judicial system, powered by a vertical large language model, aiding Shenzhen Intermediate People’s Court in full-process AI-assisted case handling. Autonomous sanitation vehicles are expanding from main roads to sidewalks, parks, and alleys, transitioning from pilot demonstrations to large-scale applications. AI-driven public grievance systems have significantly improved efficiency, enhancing citizens' sense of fulfillment, happiness, and security.
This "City + AI" scenario list has become Shenzhen’s "engine" for innovation and technological transformation, turning once-imagined concepts into urban realities. On December 5, Shenzhen unveiled its fifth batch, featuring 100 new scenarios—50 in government services, 30 in state-owned enterprises, and 20 in advanced manufacturing, covering民生 services, urban governance, and industrial upgrading.
What changes will this fifth list bring? Weekends at parks? The "Park Shenzhen" assistant handles recommendations, itineraries, and bookings, eliminating long queues due to unclear requirements. Driving in heavy rain or fog? AI-enhanced ETC ensures precise vehicle identification for smoother traffic. Factory选址? AI site selection avoids ecologically sensitive zones and matches suitable plots swiftly. Public transport? AI analyzes road hazards to enhance safety.
Notably, 20 scenarios target advanced manufacturing, addressing industry-specific pain points. For example, the National AI Application Pilot Base seeks an "AI-powered 3D structure generator"—a versatile design tool that adapts to new needs with minimal data, understands materials and processes, and optimizes solutions efficiently, saving time and costs.
Beyond richer applications, this list details implementation requirements, open collaboration opportunities, and partnership models. Clear guidelines prevent vague demands and miscommunication, helping businesses, universities, and research institutions align their efforts for smoother innovation.
From the first batch’s "ice-breaking trials" to the fifth’s "precision深耕," Shenzhen’s nearly 300 AI scenarios sketch a clear path for smart-city transformation. This evolving "dynamic blueprint" reflects the city’s智能生活 aspirations, corporate tech落地 expectations, and its commitment to innovation-driven高质量发展.
As these 100 new scenarios unfold, Shenzhen’s governance will grow more efficient, industries more robust, and daily life more convenient. This ever-expanding "City + AI" list is shaping Shenzhen into a全域智能之城—where intelligence is ubiquitous, innovation constant, and便利 accessible to all.
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