Industrial Bank Announces Delivery Delays for Items Redeemed Between February 5 and 25

Deep News02-09

On February 4, 2026, Industrial Bank Co., Ltd. issued an announcement expressing gratitude for customers' support of its debit card point redemption service. Due to logistics company suspensions around the Spring Festival holiday, delivery of items redeemed between February 5 and February 25, 2026, will be delayed. During this period, customers can still place orders normally in the point redemption section. Shipments are expected to be processed sequentially based on order date starting from February 26, 2026. Detailed delivery information can be checked via the "Redemption Record" section. The bank apologized for any inconvenience caused. For inquiries, customers are welcome to contact through the Industrial Bank App, customer service hotline 95561, or any branch. The bank thanked customers for their understanding and support, reaffirming its commitment to providing quality service, and extended New Year greetings.

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