AI Agent Integration: How Servyou Software is Reshaping the Financial and Tax Services Industry

Deep News08-29

On August 28, Servyou Software Group Co.,Ltd. (603171.SH) hosted a product launch event themed "Financial Tax Digital Intelligence Core Agent New Era," officially unveiling its Agentic platform for the financial tax industry—the "Digital Intelligent Factory." During the event, the company not only showcased this new product but also further elaborated on the progress and future plans of its AIBM strategy.

To understand the strategic significance of the "Digital Intelligent Factory," it's essential to first examine Servyou Software's business structure. Since its establishment in 1999, the company has formed a dual-drive model consisting of digital government services for the government sector (G-side) and digital intelligent financial tax services for enterprises (B-side).

The G-side business serves as the company's cornerstone. As one of the core suppliers for China's Golden Tax Project, Servyou has been deeply involved in the system construction of Golden Tax Phase III and Phase IV. This segment provides the company with stable revenue streams and profound industry insights.

The B-side business, particularly SaaS services targeting small and medium enterprises and financial tax service institutions, represents the company's current core growth engine. As the policy environment for "tax governance through data" matures, B-side clients increasingly demand efficiency improvements and compliance management, which is precisely the battlefield where the "Digital Intelligent Factory" enters.

**Addressing Vertical Domain Challenges Through AIBM Strategy Implementation**

Currently, general large language models face prevalent issues when handling highly specialized financial tax domains, including insufficient knowledge and weak logical reasoning capabilities. The financial tax industry's knowledge system is highly professional and demands extremely high accuracy rates, making it difficult for general large language models to directly meet application requirements.

Against this backdrop, Servyou Software has built an AIBM digital intelligent ecosystem based on its "Rhino Friend" financial tax vertical domain large model. According to company management's sharing at the event, this ecosystem has achieved phased results after six months of development.

Technical Foundation: Established a technical base comprising "general large model adaptation tools + financial tax industry big data knowledge base + multi-agent reasoning models."

Value System: Enhanced basic operational efficiency through AI digital employees and conducted risk early warning and planning via digital intelligent compliance advisors. Data shows that in the first half of 2025, new customer numbers and new revenue for the company's advanced compliance products grew by over 100% year-on-year.

Operational Ecosystem: Adopted modes such as "tool empowerment + operational empowerment + joint operation and management" to support financial tax service institutions. Under the joint cloud model, the renewal rate of managed institutions improved by an average of 15%.

**Core Product "Digital Intelligent Factory": Restructuring Human-Machine Collaborative Operations**

The focal point of this launch event was the official debut of the "Digital Intelligent Factory" Agentic platform. This platform aims to address prevalent pain points in the financial tax service industry, including low human efficiency, high operational costs, and difficulty in standardizing service quality.

The platform consists of a product matrix of "cockpit + digital intelligent accounting + digital intelligent compliance advisor," committed to creating a new human-machine collaborative operational mode while controlling the model's hallucination rate below 10%. The company's goal is to help 50,000 financial tax service institutions nationwide achieve efficiency improvements and build AI finance departments for millions of small and medium enterprises.

At the launch event, Servyou Software shared trial data for "digital intelligent accounting." The trial covered 2,000 enterprises across 10 industries, showing that operational efficiency reached 10 times that of traditional accounting, with accuracy exceeding 90%, while helping institutions reduce human costs by 60%. The company believes this model will drive customers' payment habits from "paying for tools" to "paying for results or digital labor."

**Extension and Outlook: Government Services and Trillion-Dollar Market Space**

Beyond enterprise services, Servyou Software has begun extending Agent services to government and livelihood sectors, including scenarios such as personal tax optimization, social security planning, and pension calculation.

This strategic layout and product launch align with current policy and market environments.

Policy Level: The state is promoting refined financial tax supervision. Additionally, the State Council released "Opinions on Deeply Implementing the 'AI+' Action" on August 26, explicitly proposing to accelerate the popularization of intelligent agent applications.

Market Level: The financial tax service industry is transitioning from scale competition in basic bookkeeping to value competition covering enterprises' entire lifecycle. According to the company's 2025 semi-annual report, sales receipts from AI products such as digital intelligent accounting and digital intelligent compliance advisors accounted for 26.59% of its digital intelligent financial tax business.

Development Space: Sullivan data cited at the launch event indicates that by 2028, the domestic financial tax AIBM ecosystem service industry market size is expected to reach 390.73 billion yuan.

The launch of the "Digital Intelligent Factory" represents not just a technical upgrade but a deeper reshaping of business models. Company management stated that the platform aims to drive customer payment models from traditional "paying for tools" to "paying for results or digital labor." This transformation implies higher customer willingness to pay and higher per-customer value, which explains why this product became the company's fastest-growing business during the trial sales phase.

This point is confirmed by data in research institution reports. A research report from Zhongtai Securities shows that Servyou Software's B-side business is undergoing a transformation from basic financial tax operations to high value-added services. The company's compliance tax optimization business has high market recognition and has entered the stage of large-scale promotion.

Overall, from deepening the AIBM strategy to implementing the "Digital Intelligent Factory," Servyou Software is attempting to play a more active role in the digital transformation of the financial tax industry through technological innovation and ecosystem construction.

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