Hertz Accuses Thousands of Car Renters of Theft, Court Papers Show

Bloomberg2022-02-11

Tally of criminal reports disclosed amid suit on false arrestsCar rental company faces more than 200 false arrest claimsPhotographer: Luke Sharrett/BloombergHertz Corp., facing lawsuits from hundreds ...

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Comments

Mm101
2022-02-13
Mm101
So
3ric
2022-02-11
3ric
sound like a good idea
Harvard
2022-02-11
Harvard
Oh no
CarlRN
2022-02-11
CarlRN
O my
daz888888888
2022-02-11
daz888888888
Hertz got hurtz
seetees
2022-02-11
seetees
Like pls

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The advocates cited internal data from Hertz that a judge ordered the company to release.A breakdown of the theft reports isn’t public, so it’s not yet possible to know how many complaints were against customers and how many were for other types of theft. Under certain circumstances, Hertz will tell police that a customer may have stolen a car. Many of those people turn out to have valid contracts and allegedly have been falsely arrested, according to the lawsuits.Messages left for Hertz representatives weren’t immediately returned. CBS, which hired lawyers to help get the documents unsealed, previously reported Hertz said the “vast majority” of cases involve renters who were weeks or months overdue on returns and authorities are brought in only after “exhaustive attempts” to reach a customer.Court OrderIn a court hearing Wednesday, U.S. Bankruptcy Judge Mary Walrath ordered the annual theft numbers to be made public, siding with advocates for 220 people suing Hertz who argued that more details about Hertz’s internal anti-theft program should be public.Court documents show that some of the customers who rented cars were jailed, some years after they rented and returned the cars. At least one allegedly was held at gunpoint just hours after paying for a rental.“Hertz now admits that it reports thousands of its own customers for auto theft each year,” lawyers for the people suing said in court papers. The problem can be traced to company-wide, systemic problems, they allege.Bankruptcy ClaimsThe false arrest claims often involve long-term rentals, some set up directly by the customer, others through an auto insurance company, according to court documents.Those who claim Hertz had them wrongly arrested have filed claims in bankruptcy court demanding to be paid like other creditors of the company. 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