Twilio to Cut Staff by 11% to Rein in Costs, Lift Margins

Reuters2022-09-14

Twilio Inc said on Wednesday it plans to cut its staff by nearly 11% as the cloud communications platform seeks to reduce costs and shore up margins.

Twilio shares rose 1.33% in morning trading.

The company estimates it will incur between $70 million and $90 million in charges over its restructuring plan which includes staff layoffs, with the majority to be incurred in the third quarter of 2022.

Twilio, which in August forecast a bigger-than-expected adjusted loss for its third quarter, hired aggressively during the pandemic with employee count rising to 7,867 by end 2021 from 4,629 as of Dec. 31, 2020

Twilio faced a cyber attack last month that compromised data of about 163 customers. The company, which has notified the affected people, has not disclosed any financial impact of the breach.

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