UOB frontline staff further trained to prevent and combat scams

Nurdianah Md Nur03-26

The programme is one of the customised scam preparedness programmes offered by Singtel and SIM.Over 1,000 frontline employees from the United Overseas Bank U11 (UOB) recently underwent a cyber scam ...

Source Link

Disclaimer: Investing carries risk. This is not financial advice. The above content should not be regarded as an offer, recommendation, or solicitation on acquiring or disposing of any financial products, any associated discussions, comments, or posts by author or other users should not be considered as such either. It is solely for general information purpose only, which does not consider your own investment objectives, financial situations or needs. TTM assumes no responsibility or warranty for the accuracy and completeness of the information, investors should do their own research and may seek professional advice before investing.

Comments

We need your insight to fill this gap

Leave a comment

{"i18n":{"language":"en_US"},"isChannel":false,"data":{"share":"https://ttm.financial/m/news/2422677223?lang=en_US&edition=fundamental","thumbnail":"","is_english":true,"pubTime":"2024-03-26 05:07","share_image_url":"https://static.laohu8.com/e9f99090a1c2ed51c021029395664489","id":"2422677223","market":"hk","top_or_hot":-1,"title":"UOB frontline staff further trained to prevent and combat scams","media":"Nurdianah Md Nur","content":"<div>\n<p>The programme is one of the customised scam preparedness programmes offered by Singtel and SIM.Over 1,000 frontline employees from the United Overseas Bank U11 (UOB) recently underwent a cyber scam ...</p>\n\n<a href=\"https://www.theedgesingapore.com/digitaledge/digital-economy/uob-frontline-staff-further-trained-prevent-and-combat-scams?utm_source=Blog&utm_medium=RSS&utm_campaign=Tiger_Brokers_app_RSS\">Source Link</a>\n\n</div>\n","source":"edge_highlight","html":"<!DOCTYPE html>\n<html>\n<head>\n<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\" />\n<meta name=\"viewport\" content=\"width=device-width,initial-scale=1.0,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no\"/>\n<meta name=\"format-detection\" content=\"telephone=no,email=no,address=no\" />\n<title>UOB frontline staff further trained to prevent and combat scams</title>\n<style type=\"text/css\">\na,abbr,acronym,address,applet,article,aside,audio,b,big,blockquote,body,canvas,caption,center,cite,code,dd,del,details,dfn,div,dl,dt,\nem,embed,fieldset,figcaption,figure,footer,form,h1,h2,h3,h4,h5,h6,header,hgroup,html,i,iframe,img,ins,kbd,label,legend,li,mark,menu,nav,\nobject,ol,output,p,pre,q,ruby,s,samp,section,small,span,strike,strong,sub,summary,sup,table,tbody,td,tfoot,th,thead,time,tr,tt,u,ul,var,video{ font:inherit;margin:0;padding:0;vertical-align:baseline;border:0 }\nbody{ font-size:16px; line-height:1.5; color:#999; background:transparent; }\n.wrapper{ overflow:hidden;word-break:break-all;padding:10px; }\nh1,h2{ font-weight:normal; line-height:1.35; margin-bottom:.6em; }\nh3,h4,h5,h6{ line-height:1.35; margin-bottom:1em; }\nh1{ font-size:24px; }\nh2{ font-size:20px; }\nh3{ font-size:18px; }\nh4{ font-size:16px; }\nh5{ font-size:14px; }\nh6{ font-size:12px; }\np,ul,ol,blockquote,dl,table{ margin:1.2em 0; }\nul,ol{ margin-left:2em; }\nul{ list-style:disc; }\nol{ list-style:decimal; }\nli,li p{ margin:10px 0;}\nimg{ max-width:100%;display:block;margin:0 auto 1em; }\nblockquote{ color:#B5B2B1; border-left:3px solid #aaa; padding:1em; }\nstrong,b{font-weight:bold;}\nem,i{font-style:italic;}\ntable{ width:100%;border-collapse:collapse;border-spacing:1px;margin:1em 0;font-size:.9em; }\nth,td{ padding:5px;text-align:left;border:1px solid #aaa; }\nth{ font-weight:bold;background:#5d5d5d; }\n.symbol-link{font-weight:bold;}\n/* header{ border-bottom:1px solid #494756; } */\n.title{ margin:0 0 8px;line-height:1.3;color:#ddd; }\n.meta {color:#5e5c6d;font-size:13px;margin:0 0 .5em; }\na{text-decoration:none; color:#2a4b87;}\n.meta .head { display: inline-block; overflow: hidden}\n.head .h-thumb { width: 30px; height: 30px; margin: 0; padding: 0; border-radius: 50%; float: left;}\n.head .h-content { margin: 0; padding: 0 0 0 9px; float: left;}\n.head .h-name {font-size: 13px; color: #eee; margin: 0;}\n.head .h-time {font-size: 11px; color: #7E829C; margin: 0;line-height: 11px;}\n.small {font-size: 12.5px; display: inline-block; transform: scale(0.9); -webkit-transform: scale(0.9); transform-origin: left; -webkit-transform-origin: left;}\n.smaller {font-size: 12.5px; display: inline-block; transform: scale(0.8); -webkit-transform: scale(0.8); transform-origin: left; -webkit-transform-origin: left;}\n.bt-text {font-size: 12px;margin: 1.5em 0 0 0}\n.bt-text p {margin: 0}\n</style>\n</head>\n<body>\n<div class=\"wrapper\">\n<header>\n<h2 class=\"title\">\nUOB frontline staff further trained to prevent and combat scams\n</h2>\n\n<h4 class=\"meta\">\n\n\n2024-03-26 05:07 GMT+8&nbsp;&nbsp;&nbsp;<a href=https://www.theedgesingapore.com/digitaledge/digital-economy/uob-frontline-staff-further-trained-prevent-and-combat-scams?utm_source=Blog&utm_medium=RSS&utm_campaign=Tiger_Brokers_app_RSS><strong>Nurdianah Md Nur</strong></a>\n\n\n</h4>\n\n</header>\n<article>\n<div>\n<p>The programme is one of the customised scam preparedness programmes offered by Singtel and SIM.Over 1,000 frontline employees from the United Overseas Bank U11 (UOB) recently underwent a cyber scam ...</p>\n\n<a href=\"https://www.theedgesingapore.com/digitaledge/digital-economy/uob-frontline-staff-further-trained-prevent-and-combat-scams?utm_source=Blog&utm_medium=RSS&utm_campaign=Tiger_Brokers_app_RSS\">Source Link</a>\n\n</div>\n\n\n</article>\n</div>\n</body>\n</html>\n","isBrief":false,"type":0,"news_type":1,"symbol":"SSG","symbol_name":"ProShares UltraShort Consumer Services","start_time":0,"source_url":"https://www.theedgesingapore.com/digitaledge/digital-economy/uob-frontline-staff-further-trained-prevent-and-combat-scams?utm_source=Blog&utm_medium=RSS&utm_campaign=Tiger_Brokers_app_RSS","article_id":"2422677223","we_media_id":null,"thumbnails":[],"rights":null,"url":"https://stock-news.laohu8.com/highlight/detail?id=2422677223","pubTimestamp":1711400877,"sourceInfo":{"source_id":"edge_highlight","name":"Edge"},"weMediaInfo":null,"summary":"The programme is one of the customised scam preparedness programmes offered by Singtel and SIM.","collect":0,"end_time":0,"defaultTopTitle":"theedgesingapore.com","property":[],"viewcount":null,"language":"en","relate_stocks":{"SSG":"ProShares UltraShort Consumer Services","LU0955669360.SGD":"Schroder ISF Asian Dividend Maximiser A Dis SGD","LU0163747925.USD":"EASTSPRING INVESTMENTS ASIAN EQUITY A ACC","SG9999002679.SGD":"LionGlobal Singapore Balanced SGD","LU0048573645.USD":"富达东盟基金","LU0577902454.USD":"FULLERTON LUX FUNDS - ASIA GROWTH & INCOME EQUITIE \"I\" (USD) ACC","LU1105468828.SGD":"Allianz Total Return Asian Equity AM DIS H2-SGD","BK6513":"电信服务股","LU0251143029.SGD":"Fidelity ASEAN A-SGD","LU1282649067.USD":"ALLIANZ ASIAN MULTI INCOME PLUS \"AMG\" (USD) INC A","LU1282649810.SGD":"Allianz Asian Multi Income Plus Cl AMg DIS H2-SGD","LU0210637038.USD":"HSBC GIF THAI EQUITY \"AD\" INC","LU0348814723.USD":"ALLIANZ TOTAL RETURN ASIAN EQUITY \"A\" (USD) INC  NC","SG9999013486.USD":"LIONGLOBAL SINGAPORE DIVIDEND EQUITY (USD) INC A","SIM":"Grupo Simec S.A. de C.V. ADS","LU0878005551.USD":"UBS (LUX) KEY SELEC ASIA ALLOCATION OPPORTUNITY (USD) \"P\" (USD) ACC","LU1130305938.SGD":"Schroder ISF Asian Dividend Maximiser A Dis SGD-H","SG9999004220.SGD":"Nikko AM Shenton Asia Dividend Equity Fund  SGD","LU0488056044.USD":"Allianz Asian Multi Income Plus Cl AM DIS USD","U11.SI":"大华银行","LU0315178854.USD":"EASTSPRING INVESTMENTS ASIAN EQUITY INCOME \"A\" ACC","Z74.SI":"新电信","LU0251144936.SGD":"Fidelity Sustainable Asia Equity A-SGD","LU1211504680.USD":"ALLIANZ HIGH DIVIDEND ASIA PACIFIC EQUITY \"AM\" (USD) INC","LU1988902786.USD":"FULLERTON LUX FUNDS GLOBAL ABSOLUTE ALPHA \"I\" (USD) ACC","LU0577902611.USD":"FULLERTON LUX FUNDS - ASIA GROWTH & INCOME EQUITIE \"A\" (USD) ACC","LU0572940350.SGD":"Janus Henderson Horizon Asian Dividend Income A3 SGD","LU0918141887.USD":"安联亚洲实际收益股票基金","SG9999002620.SGD":"LionGlobal South East Asia SGD","SG9999002406.SGD":"利安新加坡信托基金","LU0865486749.SGD":"Eastspring Investments - Asian Equity Income AS SGD-H","LU0348816934.USD":"ALLIANZ TOTAL RETURN ASIAN EQUITY \"AT\" (USD)","SG9999001127.SGD":"United Singapore Growth Fund SGD","SG9999004360.SGD":"Nikko AM Shenton Thrift Fund SGD","LU0577902298.EUR":"FULLERTON LUX FUNDS - ASIA GROWTH & INCOME EQUITIE \"I\" (EUR) ACC","LU0264606111.USD":"Janus Henderson Horizon Asian Dividend Income A2 USD","LU0516422440.USD":"FULLERTON LUX FUNDS - ASIA FOCUS EQUITIES \"A\" (USD) ACC","LU0588545490.SGD":"Eastspring Investments - Asian Equity Income AS SGD","LU0572939691.SGD":"Janus Henderson Horizon Asian Dividend Income A2 SGD","BK6516":"银行与投资服务概念","LU0577902538.SGD":"Fullerton Lux Funds - Asia Growth and Income Equities A Acc SGD","BK4006":"钢铁","LU0516422952.EUR":"FULLERTON LUX FUNDS - ASIA FOCUS EQUITIES \"I\" (EUR) ACC","LU0979878070.USD":"FULLERTON LUX FUNDS - ASIA ABSOLUTE ALPHA \"A\" (USD) ACC","SG9999005177.SGD":"Legg Mason Martin Currie - Southeast Asia Trust A Acc SGD","LU2264538146.SGD":"Fullerton Lux Funds - Global Absolute Alpha A Acc SGD","LU0384037296.USD":"ALLIANZ ASIAN MULTI INCOME PLUS \"AT\" (USD) ACC","LU0048597586.USD":"富达亚洲焦点A","BK6523":"ESG概念","SG9999002604.SGD":"LionGlobal Singapore/Malaysia SGD"},"translate_title":"大华银行前线员工进一步接受预防和打击诈骗的培训","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"U11.SI":1,"SSG":1,"SIM":1,"Z74.SI":0.9},"content_text":"The programme is one of the customised scam preparedness programmes offered by Singtel and SIM.Over 1,000 frontline employees from the United Overseas Bank U11 (UOB) recently underwent a cyber scam preparedness programme co-developed by the bank, Singtel Cyber Security Institute (CSI) and Singapore Institute of Management Academy (SIM).\nLed by trainers from Singtel and SIM, the workshops included common scam typologies and scenarios encountered by UOB’s frontline staff. Participants underwent simulations of different tactics used by scammers, such as deep fakes and phishing to harvest customers’ credentials. This gave them a better understanding of scammers’ mindsets and modus operandi to better convince customers to accept assistance or empathise with customers’ situations.\nAdditionally, participants engaged in robust discussions with experts on anti-scam strategies to better align with measures set out by the Monetary Authority of Singapore. They also learnt key elements of strategic decision-making in formulating their response when dealing with scammers.\n“Safeguarding our customers’ assets is our foremost priority, and our branch employees serve on the frontline every day protecting customers against an invisible enemy whose tactics are constantly evolving. This new cyber scam preparedness programme will complement existing training to fully equip our employees to better spot and handle the latest scam tactics, strengthening our line of defence to support customers,” says Janet Young, UOB’s managing director and group head for Channels & Digitalisation and Strategic Communications & Brand.\nUOB has been making efforts to proactively manage scam and fraud risks across all its touchpoints including branches, internet banking and mobile banking channels. Its frontline staff regularly receive structured training on fraud awareness to strengthen their capabilities in detecting and resolving scam and fraud cases.\nPart of a wider upskilling effort to combat scams\nThis cyber scam preparedness programme is part of an initiative by Singtel CSI and SIM to upskill and reskill employees of large enterprises. It includes over 16 hours of interactive workshops, tabletop exercises and assessments to guide enterprises on preventing, identifying and combating scams to strengthen their overall cyber resilience against evolving threats.\nThe programme can be customised according to specific enterprise needs. Eligible participants would receive subsidies of up to 90% of the course fees from SkillsFuture Singapore (SSG) because Singtel CSI is one of the industry leaders appointed as SSG’s Queen Bee to provide skills development, advisory support and curated training for business transformation.\n“All enterprises need to be equipped to deal with increasingly complex scams that deploy artificial intelligence, phishing, social engineering and other modes of deception to trick consumers into giving away their critical personal data. This is especially imperative for banks whose customers are often targeted. We’re glad our partner, SIM Academy, shares our mission to arm consumers and enterprises with the necessary tools and skills to protect their vital assets and reputation, which are crucial to thriving in a digital economy and advancing as a society,” says Ng Tian Chong, CEO of Singtel Singapore.\nSeah Chin Siong, president and CEO of SIM, adds: “Cybersecurity is a shared responsibility. As the training partner selected to deliver this programme, SIM Academy contributes to the national agenda of building stronger defence protocols against scams. With Singtel being recognised as a leader in cyber security, customers looking for training solutions in this area can be assured of a robust and comprehensive approach, empowering enterprises to navigate digital threats with confidence and resilience. We look forward to commencing the training for UOB’s teams and engaging with other large enterprises to customise a similar programme for them.”","kind":null,"is_publish_news":null,"is_publish_highlight":null,"is_publish_live":null,"is_publish_wemedia":null,"editions":null,"symbols":[],"gpt_button":1},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":true,"deviceId":"web-server-community-laohu8-v3","version":"4.22.4","shortVersion":"4.22.4","platform":"web","vendor":"web","appName":"ttm","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2422677223"}