Gojek and ComfortDelGro Taxi join hands to take on each other’s unfulfilled ride bookings

The Straits Times04-23

SINGAPORE - From April 29, unfulfilled rides on ride-hailing firm Gojek’s GoCar private-hire car service will be made available to ComfortDelGro taxi drivers. Providing details of their partnership ...

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From April 29, unfulfilled rides on ride-hailing firm Gojek’s GoCar private-hire car service will be made available to ComfortDelGro taxi drivers. \nProviding details of their partnership ...</p>\n\n<a href=\"https://www.straitstimes.com/singapore/gojek-and-comfortdelgro-taxi-join-hands-to-take-on-each-other-s-unfulfilled-ride-bookings\">Source Link</a>\n\n</div>\n\n\n</article>\n</div>\n</body>\n</html>\n","isBrief":false,"type":0,"news_type":1,"symbol":"BK6136","symbol_name":"旅客陆运","start_time":0,"source_url":"https://www.straitstimes.com/singapore/gojek-and-comfortdelgro-taxi-join-hands-to-take-on-each-other-s-unfulfilled-ride-bookings","article_id":"2429559195","we_media_id":null,"thumbnails":[],"rights":{"source":"straits_highlight","url":"https://www.straitstimes.com/singapore/gojek-and-comfortdelgro-taxi-join-hands-to-take-on-each-other-s-unfulfilled-ride-bookings","rn_cache_url":null,"customStyle":"","selectors":"body","filters":"","directOrigin":true},"url":"https://stock-news.laohu8.com/highlight/detail?id=2429559195","pubTimestamp":1713870900,"sourceInfo":{"source_id":"straits_highlight","name":"Straits Times"},"weMediaInfo":null,"summary":"SINGAPORE - From April 29, unfulfilled rides on ride-hailing firm Gojek’s GoCar private-hire car service will be made available to ComfortDelGro taxi drivers.Providing details of their partnership on April 23, Gojek Singapore and ComfortDelGro Taxi said they will roll out the second phase of their tie-up, which will allow Gojek drivers to take unfulfilled ComfortDelGro Taxi rides, “in the near future”.ComfortDelGro is Singapore’s largest taxi operator with 8,724 taxis as at February.The partnership, announced in November 2022, will use a cross-dispatch model, where rides that are not taken up by one platform will be sent to the other.The ComfortDelGro website states that there will be no difference in the way that its drivers would accept jobs.Gojek passengers matched with a ComfortDelGro taxi will see the taxi company’s icon appear as the driver’s picture, along with the vehicle type and plate number.When contacted by The Straits Times, Gojek declined to answer questions relating to t","collect":0,"end_time":0,"defaultTopTitle":"straitstimes.com","property":[],"viewcount":null,"language":"en","relate_stocks":{"BK6136":"旅客陆运","BK6101":"陆运","C52.SI":"康福德高企业","BK6519":"运输股"},"translate_title":"Gojek和ComfortDelGro Taxi携手承担彼此未完成的乘车预订","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"C52.SI":1},"content_text":"SINGAPORE - From April 29, unfulfilled rides on ride-hailing firm Gojek’s GoCar private-hire car service will be made available to ComfortDelGro taxi drivers. \nProviding details of their partnership on April 23, Gojek Singapore and ComfortDelGro Taxi said they will roll out the second phase of their tie-up, which will allow Gojek drivers to take unfulfilled ComfortDelGro Taxi rides, “in the near future”. \nComfortDelGro is Singapore’s largest taxi operator with 8,724 taxis as at February. \n\n\n\nThe partnership, announced in November 2022, will use a cross-dispatch model, where rides that are not taken up by one platform will be sent to the other. \nThe ComfortDelGro website states that there will be no difference in the way that its drivers would accept jobs. \nThose using its “auto accept” function will be able to automatically accept jobs under this partnership, for example.\n\n\n\n\nGojek passengers matched with a ComfortDelGro taxi will see the taxi company’s icon appear as the driver’s picture, along with the vehicle type and plate number.\n\nWhen contacted by The Straits Times, Gojek declined to answer questions relating to the number of private-hire cars on its platform, how commissions and fees would be split between the two companies, and the current fulfilment rate of GoCar rides by Gojek drivers. \nAccording to the ComfortDelGro website, fares of more than $9 shown on mobile data terminals in taxis and its Zig driver app include a 7 per cent driver commission, but do not cover platform and payment transaction fees. \nThe aim of the partnership is to tackle a shortage of drivers. \n\n\n\nThe two companies said the tie-up means drivers can earn more owing to more rides being available, without having to download any additional app. \nIt will also shorten waits for passengers, who will pay the same fare for their ride, they added. \nAll extra fees applicable to a GoCar ride will continue to apply to rides fulfilled by ComfortDelGro taxis. \nRight now, for instance, Gojek applies a platform fee of between 60 cents and $1 to every trip. \nGojek and ComfortDelGro said that because taxis operate on a two-shift system, a more consistent supply of rides will be available throughout the day. \nThe two firms said they are committed to exploring other areas of partnerships as well. These include electric vehicles and other revenue opportunities, as well as areas such as insurance, driver training and vehicle maintenance.\n\n\n\n\n\nMore On This Topic\n\n \n\nNot waving goodbye to street-hail taxis just yet\n\n\n\n \n\nSun will set on taxi trade unless drastic changes are made\n\n\n\n\n\n\n\n\n\nMr Lien Choong Luen, general manager of Gojek Singapore, said: “With this partnership, drivers will be able to see higher demand and improved earnings, while commuters can look forward to greater availability of rides with shorter waiting times.” \nMr Jackson Chia, chief executive of ComfortDelGro Private Mobility Group, which runs its taxi business, said the combination of fleets in a cross-dispatch model allows for greater availability and shorter waits during non-peak hours. \nGojek’s tie-up with ComfortDelGro comes amid a decline in Singapore’s taxi fleet, from 20,256 taxis in February 2019 to 13,436 taxis in February 2024. \nIn March, the authorities announced moves to arrest this drop, including changes to regulatory requirements, such as extending the statutory lifespan of non-electric cabs from eight to 10 years.\nMr Ray Qiu, 52, a ComfortDelGro taxi driver of 12 years, said the partnership would not benefit him because of the consistently low fares for both Gojek and taxi rides that would discourage him from accepting the bookings.\nGojek driver Desmond Ng, 42, said pick-ups for Gojek rides are usually rather far away - more than 3km at times - and the fares charged do not match the distance travelled.\n\n\n\n\n\nMore On This Topic\n\n \n\nStreet-hail rides dwindle as Singapore’s taxi population continues to shrink \n\n\n\n \n\nComfortDelGro’s Lexus taxis start plying without rooftop sign \n\n\n\n\n\n\n\n\n\nMr Ng added that he is concerned that the partnership may increase competition with ComfortDelGro’s taxi drivers.\nPsychology undergraduate Shariffah Aisyah Aljunied, who takes Gojek rides to her university once a week, said that during peak hours, it can take up to 15 minutes for her Gojek ride to arrive. At non-peak hours, the wait can last up to 10 minutes.\nThe 19-year-old added: “⁠ComfortDelGro will benefit from this as it is not as popular as Gojek, and commuters will also benefit from this by ensuring they get a ride quicker.” \nPre-school teacher Rubeina Arafa Ali, 20, who uses Gojek about five times a week, said: “It’s great that two ride platforms are collaborating, and I hope that through this, their services for rides will be more efficient and fast, so people can get to work more easily.”\n\n\n\n\n\nMore On This Topic\n\n \n\nThe risk of overwork and driving all day in the platform economy\n\n\n\n \n\nComfortDelGro cabbies to pay more commission to company from January","kind":null,"is_publish_news":null,"is_publish_highlight":null,"is_publish_live":null,"is_publish_wemedia":null,"editions":null,"symbols":[],"gpt_button":1},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":true,"deviceId":"web-server-community-laohu8-v3","version":"4.22.4","shortVersion":"4.22.4","platform":"web","vendor":"web","appName":"ttm","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2429559195"}