Telstra delays 3G network shutdown amid concerns about access to emergency calls

ABC News05-06

In short: Telstra is delaying the closure of its 3G network until August 31 amid concerns about the number of Australians who could be blocked from making emergency calls.The plan to switch off the 20...

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The concern is owners may not realise until they are caught out in an emergency.The federal government estimated last month that about 1 million Australians fell into that category but it now believes the number is closer to 400,000 – suggesting people are acting.The plan to switch off the 3G network was announced in 2019 to allow mobile carriers to boost capacity and data speeds for 4G and 5G technologies. The mobile base station at Spencer, a suburb of the Central Coast of NSW. (ABC Central Coast: Sofie Wainwright)Telstra, Optus, which is due to close its 3G network in September and TPG, which shut down its 3G network in December, have been actively preparing the public and urging customers affected to upgrade their 3G-only devices to 4G or 5G.From Monday, Telstra customers who need to upgrade their handset will hear a short voice message when they make an outgoing call to remind them to act.The telco also has a simple service that customers can use to determine whether their device will be affected: SMS 3 to 3498.Earlier this year, the government set up a working group, comprising Telstra, Optus, TPG, and the Australian Mobile Telecommunications Association to report fortnightly to the minister and ensure a \"safer\" 3G shutdown.LoadingThe 25 most common devices that may be affected:Device makerPhone/tablet modelAlcatel2038OneTouch 2045AppleiPhone 5iPhone 5CiPhone 5SiPad AiriPad RetinaiPad miniiPad mini RetinaiPad mini 3AsperaA42Doro6521PhoneEasy 623 OPTUSGooglePixel 2 XLHuaweiE5251s-2E5331Y6 PrimeNokia301 OppoA57F1sF5 YouthOptusX SmartSamsungGalaxy J1 MiniGalaxy S5ZTEBlade A0605Posted 5m ago5 minutes agoSun 5 May 2024 at 11:21pmShareCopy linkFacebookX (formerly Twitter)More on:AustraliaGovernment and PoliticsMobile PhonesTelecommunications Services Industry","kind":null,"is_publish_news":null,"is_publish_highlight":null,"is_publish_live":null,"is_publish_wemedia":null,"editions":null,"symbols":[],"gpt_button":1},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":true,"deviceId":"web-server-community-laohu8-v3","version":"4.22.4","shortVersion":"4.22.4","platform":"web","vendor":"web","appName":"ttm","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2433457552"}