MOE has taken legal action against contractors over Mobile Guardian cybersecurity breach: Chan Chun Sing

CNA09-10

SINGAPORE: The Ministry of Education (MOE) has taken legal action against "relevant contractors" following a Mobile Guardian cyberattack that affected 13,000 users from 26 secondary schools. About one...

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Less than 5 per cent of users were unable to recover all their data because the devices were not backed up.","collect":0,"end_time":0,"defaultTopTitle":"channelnewsasia.com","property":[],"viewcount":null,"language":"en","relate_stocks":{"5IC.SI":"星控股","CSA":"VictoryShares US Small Cap Volatility Wtd","BK6512":"房地产股","BK6117":"房地产开发"},"translate_title":"教育部已就Mobile Guardian网络安全漏洞对承包商采取法律行动：陈振声","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"5IC.SI":1,"CSA":1},"content_text":"SINGAPORE: The Ministry of Education (MOE) has taken legal action against \"relevant contractors\" following a Mobile Guardian cyberattack that affected 13,000 users from 26 secondary schools.\nAbout one in six of the affected users lost some data due to the cybersecurity breach suffered by the device management app, Minister of Education Chan Chun Sing said in parliament on Tuesday (Sep 10).\nLess than 5 per cent were unable to recover all their data as their devices had not been backed up before the Aug 4 breach, he added.\nMr Chan responding to questions raised by Members of Parliament (MPs) about what MOE has done to prevent similar incidents from recurring and about the support given to students.\nMobile Guardian was removed from all iPads and Chromebooks the day after the cyberattack.\nMOE said it requires its IT service providers to keep its systems and data safe.\nThe ministry's forensic investigations with GovTech and the Cyber Security Agency of Singapore (CSA) into the incident found that there was a new vulnerability in Mobile Guardian's system that could allow an individual to carry out an attack.\n\"This is a timely reminder that cyber threats can evolve quickly,\" he said.\n\"While no security test can be entirely exhaustive, MOE expects its contractors to regularly assess and strengthen their systems' security posture.\"\nThe ministry has decided to stop using Mobile Guardian in all personal learning devices, and is currently studying options for an alternative device management app. \nIt said it would work towards rolling out the new app by January next year.\nOn Monday, CNA reported that MOE has terminated its contract with Mobile Guardian and was considering other options. \nPrior to the Aug 4 incident, Mobile Guardian suffered a data breach in April due to poor password management practice. A glitch was also reported in July due to human error.\n\n\n\n\nIMPACT ON STUDENTS\nThe 13,000 personal learning devices that were remotely wiped out represented about 8 per cent of devices used by the secondary school population.\nMOE deployed 300 additional IT engineers and staff to help students, and instruction sheets to those who wanted to troubleshoot on their own.\nAll devices were restored for use last month. Schools provided hardcopy resources and supported students who were emotionally affected, said Mr Chan.\nDeadlines were extended and weighted assessments were postponed where needed, he added.\n\"Through this episode, it was most heartening to see many of our students step forward and proactively share their personal notes with classmates and organise study sessions to do revision for their tests and exams together,\" he said.\nDespite the \"highly unfortunate\" incidents, MOE must embrace technology in teaching and learning so that students will be digitally savvy and able to navigate digital environments.\n\"All of us can learn from this incident. It is an important reminder for all of us to practice good digital hygiene, including the regular backing up of information,\" the minister added.","kind":null,"is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"0","news_tag":"","news_rank":0,"symbols":[],"gpt_button":1},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":true,"deviceId":"web-server-community-laohu8-v3","version":"4.28.1","shortVersion":"4.28.1","platform":"web","vendor":"web","appName":"ttm","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2466417442"}