Verint Systems Inc. (VRNT): Transforming Customer Engagement with AI, Saving $10.5 Million Annually for a Leading Telecom Company

Insider Monkey11-14

We recently compiled a list of the 15 AI News That Broke The Internet. In this article, we are going to take a look at where Verint Systems Inc. (NASDAQ:VRNT) stands against the other AI stocks that ...

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(VRNT): Transforming Customer Engagement with AI, Saving $10.5 Million Annually for a Leading Telecom Company\n</h2>\n\n<h4 class=\"meta\">\n\n\n2024-11-14 08:55 GMT+8&nbsp;&nbsp;&nbsp;<a href=https://finance.yahoo.com/news/verint-systems-inc-vrnt-transforming-005522001.html><strong>Insider Monkey</strong></a>\n\n\n</h4>\n\n</header>\n<article>\n<div>\n<p>We recently compiled a list of the 15 AI News That Broke The Internet. In this article, we are going to take a look at where Verint Systems Inc. (NASDAQ:VRNT) stands against the other AI stocks that ...</p>\n\n<a href=\"https://finance.yahoo.com/news/verint-systems-inc-vrnt-transforming-005522001.html\">Source Link</a>\n\n</div>\n\n\n</article>\n</div>\n</body>\n</html>\n","isBrief":false,"type":0,"news_type":1,"symbol":"LU0130518102.USD","symbol_name":"HARRIS ASSOCIATES GLOBAL EQUITY \"R\" INC","start_time":0,"source_url":"https://finance.yahoo.com/news/verint-systems-inc-vrnt-transforming-005522001.html","article_id":"2483609098","we_media_id":null,"thumbnails":["https://s.yimg.com/uu/api/res/1.2/1IA5D3fr9KHMV9XeAelegQ--~B/aD04MTY7dz0xNDU2O2FwcGlkPXl0YWNoeW9u/https://media.zenfs.com/en/insidermonkey.com/034484968a17b417afb2d104b7fb01fe"],"rights":null,"url":"https://stock-news.laohu8.com/highlight/detail?id=2483609098","pubTimestamp":1731545722,"sourceInfo":{"source_id":"yahoofinance","name":"雅虎金融"},"weMediaInfo":null,"summary":"We recently compiled a list of the 15 AI News That Broke The Internet.In this article, we are going to take a look at where Verint Systems Inc.  stands against the other AI stocks that broke the Internet.One conversation gaining traction in Silicon Valley these days is how the advancement of Generative AI models is slowing down. 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(NASDAQ:VRNT) stands against the other AI stocks that broke the Internet.\nOne conversation gaining traction in Silicon Valley these days is how the advancement of Generative AI models is slowing down. Deirdre Bosa takes a look at the matter in CNBC’s TechCheck, revealing how rapid genAI advancements are now showing signs of deceleration. She notes how the quality of improvement in OpenAI's upcoming model, Orion, is expected to be smaller than the leap from ChatGPT-3 to ChatGPT-4. This smaller advancement is largely due to a limited supply of training data, a key factor that could significantly affect how investors view AI companies.\nREAD ALSO: 15 AI News That Should Not Be Ignored and 10 Trending AI Stocks on Latest Analyst Ratings and News  \nNevertheless, OpenAI CEO Sam Altman has boasted on X that ChatGPT is now the eighth-biggest website in the world by traffic. As of October, ChatGPT had 3.7 billion visits, versus Perplexity’s 91 million visits, and Google Gemini's 292 million visits. Nevertheless, the plateau in technology advancement doesn’t necessarily mean a slowdown. For instance, Mark Zuckerberg proposes that there is a lot of opportunity to build consumer enterprise applications on top of the existing technology.\nWhile that is certainly an option, Reuters has reported that artificial intelligence companies are seeking a new path to smarter AI due to the plateau. Ilya Sutskever, co-founder of AI labs Safe Superintelligence (SSI) and OpenAI, told Reuters recently that scaling up pre-training for AI models, which involves using large amounts of unlabeled data to learn language patterns, has reached a plateau.\n\n“The 2010s were the age of scaling, now we're back in the age of wonder and discovery once again. Everyone is looking for the next thing. Scaling the right thing matters more now than ever”.\n-Sutskever\n\nIn light of this, researchers are now looking at a technique called \"time testing compute\" for improving models during the “inference” phase when such models are being used. The technique will allow the model to test different options instead of giving a single answer. The implications of the technique are far-fetched, having the potential to change the competitive landscape for AI hardware.\nRecent AI Developments \nFortune predicts that GenAI funding is going to decelerate this year. However, it also believes that the industry’s recent breakthroughs are among the most profound technological advancements of our time. Regardless of the slowdown in GenAI models, artificial intelligence continues to be a breakthrough in many industries today.\nIn its first, an artificial intelligence company will be helping publishers rather than attempting to steal its work. While AI isn’t much appreciated in journalism because it seemingly uses journalist work to feed chatbot’s data demands and in turn diverts lesser traffic to the publisher, one startup, founded by Twitter engineers, believes that AI could be a valuable player in the media industry instead. Particle, an AI newsreader, will help readers better understand the news with the help of AI technology, offering more than just a summary.\nIn other developments, Perplexity, an AI-powered search engine, says it will begin experimenting with ads this week.\n\n“Ad programs like this help us generate revenue to share with our publisher partners. Experience has taught us that subscriptions alone do not generate enough revenue to create a sustainable revenue-sharing program. Advertising is the best way to ensure a steady and scalable revenue stream.”\n- Perplexity wrote in a post on its blog.\n\nFor this article, we selected AI stocks by going through news articles, stock analysis, and press releases. These stocks are also popular among hedge funds.\nWhy are we interested in the stocks that hedge funds pile into? The reason is simple: our research has shown that we can outperform the market by imitating the top stock picks of the best hedge funds. Our quarterly newsletter’s strategy selects 14 small-cap and large-cap stocks every quarter and has returned 275% since May 2014, beating its benchmark by 150 percentage points (see more details here).\n A remotely located customer service desk acting as the frontline in the software industry. \nVerint Systems Inc. (NASDAQ:VRNT)\nMarket Capitalization: $1.55 billion\nVerint Systems Inc. (NASDAQ:VRNT) is a technology company that provides customer engagement solutions worldwide. Having launched its AI business software platform in 2023, the company focuses on AI-powered analytics and customer engagement solutions.\nOn November 11, Verint Systems Inc. (NASDAQ:VRNT) announced that a top telecommunications company raked in $10.5 million in annual savings by leveraging the Verint Intelligent Virtual Assistant (IVA) to power their contact center telephony self-service. Each year, the said telecommunications company receives over seven million calls on topics such as billing, payment, and tech support. The use of Verint AI-powered IVA allowed it to handle half of these calls without live agents, including 80% of billing-related calls. In total, Verint’s solution enables the company to contain 3.5 million calls, avoiding the need to transfer to live agents and helping save $10.5 million annually.\n\n\"Verint IVA is built on industry-leading conversational AI that trains on an organization’s unique engagement data. This means the Verint AI-powered bots continuously improve and provide consumers with relevant, accurate responses, even within environments of higher conversational complexity or specificity to the business. With Verint’s leadership in AI-powered self-service bots, organizations are reporting strong AI business outcomes after replacing their legacy telephony-driven IVR systems.”\n- Verint’s Heather Richards, vice president, Go-to-Market Strategy.\n\nOverall VRNT ranks 15th on our list of AI stocks that broke the Internet. While we acknowledge the potential of VRNT as an investment, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and doing so within a shorter timeframe. If you are looking for an AI stock that is more promising than VRNT but that trades at less than 5 times its earnings, check out our report about the cheapest AI stock.   \nREAD NEXT: 8 Best Wide Moat Stocks to Buy Now and 30 Most Important AI Stocks According to BlackRock.   Disclosure: None. This article is originally published at \nInsider Monkey.","kind":null,"is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"1","news_tag":"Business Data","news_rank":0,"symbols":[],"gpt_button":0},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":true,"deviceId":"web-server-community-laohu8-v3","version":"4.29.2","shortVersion":"4.29.2","platform":"web","vendor":"web","appName":"ttm","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2483609098"}