Accenture Invests in AI Platform Developer Cresta

MT Newswires Live11-19

Accenture (ACN) said Tuesday it invested in Cresta, an AI platform developer for contact centers, through its Accenture Ventures unit.

Financial details weren't disclosed.

Accenture said it will integrate Cresta's artificial intelligence capabilities into its AI Refinery platform.

Cresta's AI solutions offer real-time agent coaching, insights, and virtual agents to improve performance and client satisfaction, with adoption across the retail, financial services, telecommunications, and healthcare sectors, the company said.

Price: 350.96, Change: -1.83, Percent Change: -0.52

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