1114 ET - Restaurants have struggled with growing expenses and retention of workers since the pandemic, but some chains say they are experiencing improvements this year. Cheesecake Factory said during an investor conference this week that the chain's labor attrition rate is at an all time low, and overtime costs have dropped. Shake Shack and Restaurant Brands International said this week that they are improving labor efficiency through kiosk ordering and newer restaurant designs. (heather.haddon@wsj.com; @heatherhaddon)
(END) Dow Jones Newswires
December 04, 2024 11:14 ET (16:14 GMT)
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