Sprinklr Named a Leader in Q4 2024 Social Suites Report by Independent Research Firm

Business Wire12-11

NEW YORK, December 11, 2024--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a ...

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The report evaluated seven vendors based on two categories: current offering and strategy. Sprinklr received the highest scores possible in 11 criteria, including:. Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management  platform helps companies deliver human experiences to every customer, every time, across any modern channel. Hea","collect":0,"end_time":0,"defaultTopTitle":"yahoo.com","property":[],"viewcount":null,"language":"en","relate_stocks":{"BK4539":"次新股","CXM":"Sprinklr, Inc.","BK4023":"应用软件","GRO":"Brazil Potash Corp."},"translate_title":"Sprinklr被独立研究公司评为2024年第四季度社交套件报告领导者","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"CXM":1,"GRO":1},"content_text":"NEW YORK, December 11, 2024--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a Leader in The Forrester Wave™: Social Suites, Q4 2024 report.\n\"The Sprinklr Social Suite is the foundation that the Sprinklr business was built on,\" said Sprinklr President and CEO, Rory Read. \"To us, this recognition by Forrester is a testament to our vision to place social and digital platforms at the heart of the customer experience and reaffirms our commitment to reenergize and grow our Sprinklr Core.\"\nThe report evaluated seven vendors based on two categories: current offering and strategy. Sprinklr received the highest scores possible in 11 criteria, including:\n\nVision\nInnovation\nRoadmap\nArtificial Intelligence\nSocial Media Management\nSocial Listening\nSocial Customer Care\nSocial Commerce\nSocial Media Advertising\nRatings and Reviews Management\nPartner Ecosystem.\n\nAccording to the report, \"Since its 2009 founding, Sprinklr has expanded beyond social media into multiple customer communication channels, and its visionary bet on AI equips marketers with a future-focused social suite.\"\nThe report continues, \"Sprinklr has a differentiated vision — the 'unified front office' — putting its social suite at the center of a marketer’s toolset to deliver holistic and unified experiences across customer channels. Its future-focused vision for AI dovetails neatly with its larger product vision — leveraging AI to reimagine workflows within social media channels and beyond.\"\nFor more information or to access the full report, visit: https://www.sprinklr.com/forrester-wave-social-suites-q4-2024/.\nAbout Sprinklr\nSprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,800 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 60% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.\nView source version on businesswire.com: https://www.businesswire.com/news/home/20241211718381/en/\nContacts\nPress Austin DeArmanpr@sprinklr.com","kind":"highlight","is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"1","news_tag":"dataReport","news_rank":0,"symbols":[],"gpt_button":1},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":true,"deviceId":"web-server-community-laohu8-v3","version":"4.29.3","shortVersion":"4.29.3","platform":"web","vendor":"web","appName":"ttm","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2490685201"}