Verint Systems (VRNT) Revolutionizes Customer Experience with New AI Scoring Bot

Insider Monkey12-09

We recently published a list of Top 10 AI News Stories For The Weekend. In this article, we are going to take a look at where Verint Systems Inc. (NASDAQ:VRNT) stands against other top AI news stories...

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In this article, we are going to take a look at where Verint Systems Inc. (NASDAQ:VRNT) stands against other top AI news stories...</p>\n\n<a href=\"https://finance.yahoo.com/news/verint-systems-vrnt-revolutionizes-customer-193013943.html\">Source Link</a>\n\n</div>\n\n\n</article>\n</div>\n</body>\n</html>\n","isBrief":false,"type":0,"news_type":1,"symbol":"BK4023","symbol_name":"应用软件","start_time":0,"source_url":"https://finance.yahoo.com/news/verint-systems-vrnt-revolutionizes-customer-193013943.html","article_id":"2490751914","we_media_id":null,"thumbnails":["https://s.yimg.com/uu/api/res/1.2/1IA5D3fr9KHMV9XeAelegQ--~B/aD04MTY7dz0xNDU2O2FwcGlkPXl0YWNoeW9u/https://media.zenfs.com/en/insidermonkey.com/034484968a17b417afb2d104b7fb01fe"],"rights":null,"url":"https://stock-news.laohu8.com/highlight/detail?id=2490751914","pubTimestamp":1733686213,"columns":[],"sourceInfo":{"source_id":"yahoofinance","name":"雅虎金融"},"weMediaInfo":null,"summary":"We recently published a list of Top 10 AI News Stories For The Weekend. 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I believe President-elect Trump will be very good at that”.For this article, we selected AI stocks by going th","collect":0,"end_time":0,"defaultTopTitle":"yahoo.com","property":[],"viewcount":null,"language":"en","relate_stocks":{"BK4023":"应用软件","LU0566484027.USD":"安本美国小盘成长股","CX":"西麦斯","VRNT":"Verint Systems Inc","BK4011":"建筑材料","LU1559883803.SGD":"Aberdeen Standard SICAV I - North American Smaller Companies Fund A Acc SGD-H"},"translate_title":"Verint Systems(VRNT)通过新型人工智能评分机器人彻底改变客户体验","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"CX":1,"VRNT":1},"content_text":"We recently published a list of Top 10 AI News Stories For The Weekend. In this article, we are going to take a look at where Verint Systems Inc. (NASDAQ:VRNT) stands against other top AI news stories for the weekend.\nLast week, Sam Altman, CEO of AI company OpenAI, expressed his confidence that US President-elect Donald Trump’s administration will support the artificial intelligence sector, ensuring the United States and its allies continue their lead. Altman told US broadcaster Fox News that AI technology needed massive infrastructure support and that Trump would be ideal in providing it.\nREAD ALSO: 15 AI News Updates That Broke The Internet and 15 Buzzing AI Stocks Making Headlines \n\n“We need to build that here and we need to be able to have the best AI infrastructure in the world to be able to lead with the technology and the capabilities. I believe President-elect Trump will be very good at that”.\n-Sam Altman, OpenAI CEO\n\nTrump has already picked out Silicon Valley venture capitalist David Sacks as his AI and Crypto czar, stating that Sacks will ensure the legal framework for the token has “clarity” to empower the crypto industry to “thrive”. Trump’s decision to appoint Sacks demonstrates his industry-friendly stance toward emerging technologies.\n\n “David will focus on making America the clear global leader in both areas. He will safeguard Free Speech online, and steer us away from Big Tech bias and censorship”. -Trump said in a post on his social network, Truth Social.\n\nMeanwhile, SpaceX founder Elon Musk emerged as a key advisor to Trump after the elections. Musk has also been appointed to co-lead the Department of Government Efficiency, or DOGE, which is responsible for streamlining government bureaucracy.\nMusk having a potential political influence in the administration, particularly when it comes to AI, could get some people worried. However, prominent figures such as Sam Altman say they aren’t. Altman brushed off suggestions that Musk, the owner of X, would use legal tactics to shut down competitors. Matt Calkins, CEO of Appian, is also confident about Musk’s influence on the Trump administration, stating how the influence is positive because Musk “deeply” knows artificial intelligence.\nThe growing momentum of AI, underscored by recent government developments, has brought attention to other key players in the sector, including Anthropic, a leading AI-focused company. Anthropic is collaborating with Amazon to develop one of the world’s most powerful AI supercomputers. The mega-project, codenamed “Project Rainer,” will be five times larger than the cluster used to build Anthropic’s current most advanced model. As reported by WIRED, the announcement was made at the company’s Re:Invent conference in Las Vegas by Matt Garman, CEO of AWS. Once it is completed, the supercomputer will be the world’s largest AI machine featuring hundreds of thousands of its latest Trainium 2 AI training chips.\nFor this article, we selected AI stocks by going through news articles, stock analysis, and press releases. These stocks are also popular among hedge funds.\nWhy are we interested in the stocks that hedge funds pile into? The reason is simple: our research has shown that we can outperform the market by imitating the top stock picks of the best hedge funds. Our quarterly newsletter’s strategy selects 14 small-cap and large-cap stocks every quarter and has returned 275% since May 2014, beating its benchmark by 150 percentage points (see more details here).\n A remotely located customer service desk acting as the frontline in the software industry. \nVerint Systems Inc. (NASDAQ:VRNT)\nNumber of Hedge Fund Holders: 19\nVerint Systems Inc. (NASDAQ:VRNT) is a CX (customer experience) Automation Company™ leveraging the Verint Open Platform and its team of AI-powered bots for delivering tangible AI business outcomes. On December 4th, the company announced the introduction of its latest AI-assisted “scoring bot” running in the Verint Open Platform, a cloud-based AI-driven contact center platform for increasing customer experience (CX) automation. The scoring bot uses unique and proprietary AI models to offer insight into customer experience, agent satisfaction, and the emotional connection between customers and agents. By allotting a score for both customer experience (CX) and employee experience (EX) for every call, contact center teams can enhance agent interactions and customer satisfaction.\n\n“You can’t improve what you don’t measure. The Verint CX/EX Scoring Bot delivers a unique approach to measuring the human experience. These richer CX and EX insights provide the accurate and timely data needed to deliver strong AI business outcomes driven by elevated customer satisfaction, reduced customer churn and increased efficiency in the contact center.”\n– Josh Feast, Verint’s general manager, AI-powered Real-time Coaching.\n\nOverall, VRNT ranks 9th on our list of top AI news stories for the weekend. While we acknowledge the potential of VRNT as an investment, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and doing so within a shorter time frame. If you are looking for an AI stock that is more promising than VRNT but that trades at less than 5 times its earnings, check out our report about the cheapest AI stock.\nREAD NEXT: 8 Best Wide Moat Stocks to Buy Now and 30 Most Important AI Stocks According to BlackRock\nDisclosure: None. This article is originally published at Insider Monkey.","kind":"highlight","is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"1","news_tag":"productRelease","news_rank":0,"symbols":[],"gpt_button":1},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":true,"deviceId":"web-server-community-laohu8-v3","version":"4.29.3","shortVersion":"4.29.3","platform":"web","vendor":"web","appName":"ttm","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2490751914"}