Twilio (TWLO) and OpenAI Partnership: Revolutionizing Customer Engagement with AI

Insider Monkey12-16

We recently published a list of 13 AI News That Broke the Internet. In this article, we are going to take a look at where Twilio Inc. (NYSE:TWLO) stands against other AI news that broke the internet. ...

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In this article, we are going to take a look at where Twilio Inc. (NYSE:TWLO) stands against other AI news that broke the internet.\n...</p>\n\n<a href=\"https://finance.yahoo.com/news/twilio-twlo-openai-partnership-revolutionizing-200731497.html\">Source Link</a>\n\n</div>\n\n\n</article>\n</div>\n</body>\n</html>\n","isBrief":false,"type":0,"news_type":1,"symbol":"LU1861558580.USD","symbol_name":"日兴方舟颠覆性创新基金B","start_time":0,"source_url":"https://finance.yahoo.com/news/twilio-twlo-openai-partnership-revolutionizing-200731497.html","article_id":"2491053375","we_media_id":null,"thumbnails":["https://s.yimg.com/uu/api/res/1.2/9Omqd2ngwmot3Q4a2KKxHw--~B/aD04MTY7dz0xNDU2O2FwcGlkPXl0YWNoeW9u/https://media.zenfs.com/en/insidermonkey.com/353fc597235e86108d56667e34744f84"],"rights":null,"url":"https://stock-news.laohu8.com/highlight/detail?id=2491053375","pubTimestamp":1734293251,"columns":[],"sourceInfo":{"source_id":"yahoofinance","name":"雅虎金融"},"weMediaInfo":null,"summary":"We recently published a list of 13 AI News That Broke the Internet. 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These systems will be able to respond to objectives like booking flights or managing investments by creating and completing to-do lists autonomousl","collect":0,"end_time":0,"defaultTopTitle":"yahoo.com","property":[],"viewcount":null,"language":"en","relate_stocks":{"LU1861558580.USD":"日兴方舟颠覆性创新基金B","LU2357305700.SGD":"Allianz Global Artificial Intelligence ET H2-SGD","BK4116":"互联网服务与基础架构","BK4551":"寇图资本持仓","BK4548":"巴美列捷福持仓","BK4585":"ETF&股票定投概念","LU1861559042.SGD":"日兴方舟颠覆性创新基金B SGD","LU1720051017.SGD":"Allianz Global Artificial Intelligence AT Acc H2-SGD","TWLO":"Twilio Inc","LU1720051108.HKD":"ALLIANZ GLOBAL ARTIFICIAL INTELLIGENCE \"AT\" (HKD) ACC","BK4528":"SaaS概念","BK4588":"碎股","LU1548497426.USD":"安联环球人工智能AT Acc"},"translate_title":"Twilio(TWLO)与OpenAI合作：通过人工智能彻底改变客户参与度","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"TWLO":1},"content_text":"We recently published a list of 13 AI News That Broke the Internet. In this article, we are going to take a look at where Twilio Inc. (NYSE:TWLO) stands against other AI news that broke the internet.\nAI Moving from Prompts to Problem-Solving\nAs artificial intelligence continues to evolve, a new generation of AI systems is emerging. The new systems go beyond answering questions to autonomously completing tasks and solving problems. These “agentic” AI systems are set to revolutionize industries, from healthcare to finance, by taking on complex objectives and driving productivity in ways we have yet to fully experience.\nMatt Wood, PwC’s global commercial technology and innovation officer, discussed this evolution of AI on CNBC’s ‘Squawk on the Street’. He highlighted the transition from basic question-answering systems to more advanced agentic systems capable of completing tasks on behalf of users. These systems will be able to respond to objectives like booking flights or managing investments by creating and completing to-do lists autonomously.\nHe predicts that within the next 12 months, agentic AI will become more integrated into everyday life, similar to how apps improve the functionality of smartphones. Wood also pointed out that AI is being adopted rapidly in regulated industries such as finance, healthcare, and manufacturing due to existing investments in data governance, which provide a solid foundation for leveraging generative AI.\nREAD ALSO: Top 15 AI Stock News and Ratings Dominating Wall Street and Jim Cramer Discussed 18 Companies That Hit $100 Billion in Market Cap in 2024.\nAccording to a Bloomberg report from December 13, companies like OpenAI, Salesforce, and McKinsey are already deploying agents to improve efficiency and reduce the need for human intervention in routine tasks. Agents can take on roles like personal assistants, collaborative coworkers, and supervisors, enabling employees to focus on higher-value work.\nAlthough the agents won’t fully replace jobs, AI agents are expected to transform work environments, create new roles, and foster greater productivity, especially in sectors with complex, regulated processes. The widespread adoption of these agents could lead to changes in staffing models and workplace dynamics by 2025, with companies using fewer but more skilled workers.\nFor this article, we selected AI stocks by going through news articles, stock analysis, and press releases. We listed the stocks in ascending order of their hedge fund sentiment taken from Insider Monkey’s database of 900 hedge funds.\nWhy are we interested in the stocks that hedge funds pile into? The reason is simple: our research has shown that we can outperform the market by imitating the top stock picks of the best hedge funds. Our quarterly newsletter’s strategy selects 14 small-cap and large-cap stocks every quarter and has returned 275% since May 2014, beating its benchmark by 150 percentage points (see more details here).\n A software developer in front of a monitor, coding to build the latest internet content & information. \nTwilio Inc. (NYSE:TWLO)\nNumber of Hedge Fund Holders: 52\nTwilio Inc. (NYSE:TWLO) provides a customer engagement platform with AI-driven solutions, including real-time data unification and automation for omnichannel campaigns.\nTwilio’s (NYSE:TWLO) CEO Khozema Shipchandler joined Barclays 22nd Annual Global Technology Conference and shared his excitement about Twilio’s partnership with OpenAI, emphasizing the potential for AI to reduce costs and increase revenue for businesses, especially in customer service and sales. He highlighted how AI can strengthen the customer experience by resolving issues efficiently, boosting customer satisfaction, and enabling upselling opportunities.\nTwilio’s integration with OpenAI allows businesses to leverage voice AI while utilizing their own customer data through unified profiles, ensuring data privacy. He also discussed the natural progression of AI across various communication channels, with a focus on voice and text, and mentioned the importance of data interoperability for running AI workloads. Shipchandler expressed confidence that Twilio’s contextual data, integrated with AI, provides a competitive edge in the CPaaS market.\nOverall, TWLO ranks 11th on our list of AI news that broke the internet. While we acknowledge the potential of TWLO as an investment, our conviction lies in the belief that AI stocks hold greater promise for delivering higher returns and doing so within a shorter time frame. If you are looking for an AI stock that is more promising than TWLO but that trades at less than 5 times its earnings, check out our report about the cheapest AI stock.\nREAD NEXT: 8 Best Wide Moat Stocks to Buy Now and 30 Most Important AI Stocks According to BlackRock\nDisclosure: None. This article is originally published at Insider Monkey.","kind":"highlight","is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"1","news_tag":"corporation","news_rank":0,"symbols":[],"gpt_button":0},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":true,"deviceId":"web-server-community-laohu8-v3","version":"4.29.3","shortVersion":"4.29.3","platform":"web","vendor":"web","appName":"ttm","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2491053375"}