AI Can Improve Bank Operations But Is Still Early Stages, Lloyds Banking COO Says -- Market Talk

Dow Jones03-10

1716 GMT - Artificial intelligence in banking operations is still in the early stages but has potential to improve operations in three areas, Lloyds Banking Group's COO says at the MoneyLIVE Summit in London. One area is conversational AI, which can improve how colleagues interact with customers via better management and robot assistance, says Ron van Kemenade. Another is operations with change to both back-office and end-to-end processes. "The good thing is with agentic AI you can actually create processes on the fly, and this is one of my most attractive pilots," he adds. The third area is assisting engineers in being more efficient when coding, allowing them more time to understand issues when they arise, the executive says. (elena.vardon@wsj.com)

(END) Dow Jones Newswires

March 10, 2025 13:16 ET (17:16 GMT)

Disclaimer: Investing carries risk. This is not financial advice. The above content should not be regarded as an offer, recommendation, or solicitation on acquiring or disposing of any financial products, any associated discussions, comments, or posts by author or other users should not be considered as such either. It is solely for general information purpose only, which does not consider your own investment objectives, financial situations or needs. TTM assumes no responsibility or warranty for the accuracy and completeness of the information, investors should do their own research and may seek professional advice before investing.

Comments

We need your insight to fill this gap

Leave a comment

{"i18n":{"language":"en_US"},"isChannel":false,"data":{"share":"https://ttm.financial/m/news/2518087412?lang=en_US&edition=full_marsco","thumbnail":"","is_english":true,"pubTime":"2025-03-11 01:16","share_image_url":"https://static.laohu8.com/e9f99090a1c2ed51c021029395664489","id":"2518087412","market":"other","top_or_hot":-1,"title":"AI Can Improve Bank Operations But Is Still Early Stages, Lloyds Banking COO Says -- Market Talk","media":"Dow Jones","content":"<font class=\"NormalMinus1\" face=\"Arial\">\n<p>\n     1716 GMT - Artificial intelligence in banking operations is still in the early stages but has potential to improve operations in three areas, Lloyds Banking Group's COO says at the MoneyLIVE Summit in London. One area is conversational AI, which can improve how colleagues interact with customers via better management and robot assistance, says Ron van Kemenade. Another is operations with change to both back-office and end-to-end processes. \"The good thing is with agentic AI you can actually create processes on the fly, and this is one of my most attractive pilots,\" he adds. The third area is assisting engineers in being more efficient when coding, allowing them more time to understand issues when they arise, the executive says. (elena.vardon@wsj.com) \n</p>\n<pre>\n \n</pre>\n<p>\n  (END) Dow Jones Newswires\n</p>\n<p>\n  March 10, 2025 13:16 ET (17:16 GMT)\n</p>\n<p>\n  Copyright (c) 2025 Dow Jones &amp; Company, Inc.\n</p>\n</font>","source":null,"html":"<!DOCTYPE html>\n<html>\n<head>\n<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\" />\n<meta name=\"viewport\" content=\"width=device-width,initial-scale=1.0,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no\"/>\n<meta name=\"format-detection\" content=\"telephone=no,email=no,address=no\" />\n<title>AI Can Improve Bank Operations But Is Still Early Stages, Lloyds Banking COO Says -- Market Talk</title>\n<style type=\"text/css\">\na,abbr,acronym,address,applet,article,aside,audio,b,big,blockquote,body,canvas,caption,center,cite,code,dd,del,details,dfn,div,dl,dt,\nem,embed,fieldset,figcaption,figure,footer,form,h1,h2,h3,h4,h5,h6,header,hgroup,html,i,iframe,img,ins,kbd,label,legend,li,mark,menu,nav,\nobject,ol,output,p,pre,q,ruby,s,samp,section,small,span,strike,strong,sub,summary,sup,table,tbody,td,tfoot,th,thead,time,tr,tt,u,ul,var,video{ font:inherit;margin:0;padding:0;vertical-align:baseline;border:0 }\nbody{ font-size:16px; line-height:1.5; color:#999; background:transparent; }\n.wrapper{ overflow:hidden;word-break:break-all;padding:10px; }\nh1,h2{ font-weight:normal; line-height:1.35; margin-bottom:.6em; }\nh3,h4,h5,h6{ line-height:1.35; margin-bottom:1em; }\nh1{ font-size:24px; }\nh2{ font-size:20px; }\nh3{ font-size:18px; }\nh4{ font-size:16px; }\nh5{ font-size:14px; }\nh6{ font-size:12px; }\np,ul,ol,blockquote,dl,table{ margin:1.2em 0; }\nul,ol{ margin-left:2em; }\nul{ list-style:disc; }\nol{ list-style:decimal; }\nli,li p{ margin:10px 0;}\nimg{ max-width:100%;display:block;margin:0 auto 1em; }\nblockquote{ color:#B5B2B1; border-left:3px solid #aaa; padding:1em; }\nstrong,b{font-weight:bold;}\nem,i{font-style:italic;}\ntable{ width:100%;border-collapse:collapse;border-spacing:1px;margin:1em 0;font-size:.9em; }\nth,td{ padding:5px;text-align:left;border:1px solid #aaa; }\nth{ font-weight:bold;background:#5d5d5d; }\n.symbol-link{font-weight:bold;}\n/* header{ border-bottom:1px solid #494756; } */\n.title{ margin:0 0 8px;line-height:1.3;color:#ddd; }\n.meta {color:#5e5c6d;font-size:13px;margin:0 0 .5em; }\na{text-decoration:none; color:#2a4b87;}\n.meta .head { display: inline-block; overflow: hidden}\n.head .h-thumb { width: 30px; height: 30px; margin: 0; padding: 0; border-radius: 50%; float: left;}\n.head .h-content { margin: 0; padding: 0 0 0 9px; float: left;}\n.head .h-name {font-size: 13px; color: #eee; margin: 0;}\n.head .h-time {font-size: 11px; color: #7E829C; margin: 0;line-height: 11px;}\n.small {font-size: 12.5px; display: inline-block; transform: scale(0.9); -webkit-transform: scale(0.9); transform-origin: left; -webkit-transform-origin: left;}\n.smaller {font-size: 12.5px; display: inline-block; transform: scale(0.8); -webkit-transform: scale(0.8); transform-origin: left; -webkit-transform-origin: left;}\n.bt-text {font-size: 12px;margin: 1.5em 0 0 0}\n.bt-text p {margin: 0}\n</style>\n</head>\n<body>\n<div class=\"wrapper\">\n<header>\n<h2 class=\"title\">\nAI Can Improve Bank Operations But Is Still Early Stages, Lloyds Banking COO Says -- Market Talk\n</h2>\n\n<h4 class=\"meta\">\n\n\n<div class=\"head\" \">\n\n\n<div class=\"h-thumb\" style=\"background-image:url(https://static.tigerbbs.com/150f88aa4d182df19190059f4a365e99);background-size:cover;\"></div>\n\n<div class=\"h-content\">\n<p class=\"h-name\">Dow Jones </p>\n<p class=\"h-time\">2025-03-11 01:16</p>\n</div>\n\n</div>\n\n\n</h4>\n\n</header>\n<article>\n<font class=\"NormalMinus1\" face=\"Arial\">\n<p>\n     1716 GMT - Artificial intelligence in banking operations is still in the early stages but has potential to improve operations in three areas, Lloyds Banking Group's COO says at the MoneyLIVE Summit in London. One area is conversational AI, which can improve how colleagues interact with customers via better management and robot assistance, says Ron van Kemenade. Another is operations with change to both back-office and end-to-end processes. \"The good thing is with agentic AI you can actually create processes on the fly, and this is one of my most attractive pilots,\" he adds. The third area is assisting engineers in being more efficient when coding, allowing them more time to understand issues when they arise, the executive says. (elena.vardon@wsj.com) \n</p>\n<pre>\n \n</pre>\n<p>\n  (END) Dow Jones Newswires\n</p>\n<p>\n  March 10, 2025 13:16 ET (17:16 GMT)\n</p>\n<p>\n  Copyright (c) 2025 Dow Jones &amp; Company, Inc.\n</p>\n</font>\n\n</article>\n</div>\n</body>\n</html>\n","isBrief":false,"type":0,"news_type":1,"symbol":"LYG","symbol_name":"劳埃德","start_time":0,"source_url":"https://dowjonesnews.com/newdjn/logon.aspx?AL=N","article_id":"2518087412","we_media_id":"106","thumbnails":[],"rights":null,"url":"https://stock-news.laohu8.com/highlight/detail?id=2518087412","pubTimestamp":1741626960,"columns":[],"sourceInfo":null,"weMediaInfo":{"media_name":"Dow Jones","introduction":"Dow Jones publishes the world’s most trusted business news and financial information in a variety of media.","home_visible":0,"id":"106","head_image":"https://static.tigerbbs.com/150f88aa4d182df19190059f4a365e99"},"summary":"1716 GMT - Artificial intelligence in banking operations is still in the early stages but has potential to improve operations in three areas, Lloyds Banking Group's COO says at the MoneyLIVE Summit in London. One area is conversational AI, which can improve how colleagues interact with customers via better management and robot assistance, says Ron van Kemenade. Another is operations with change to both back-office and end-to-end processes. \"The good thing is with agentic AI you can actually create processes on the fly, and this is one of my most attractive pilots,\" he adds. The third area is assisting engineers in being more efficient when coding, allowing them more time to understand issues when they arise, the executive says. ","collect":0,"end_time":0,"defaultTopTitle":"","property":[],"viewcount":null,"language":"en","relate_stocks":{"LYG":"劳埃德","BK4588":"碎股","BK4585":"ETF&股票定投概念","GB00BDT5M118.USD":"天利环球扩展Alpha基金A Acc","BK4198":"医疗保健用品","LU2272731600.USD":"Allianz Global Intelligent Cities AM Dis USD","BK4521":"英国银行股","LU1992135399.USD":"Allianz Global Intelligent Cities AT Acc USD","LU1992135472.HKD":"ALLIANZ GLOBAL INTELLIGENT CITIES \"AT\" (HKD) ACC","LU2211815571.USD":"ALLIANZ POSITIVE CHANGE \"AT\" (USD) ACC","BK4207":"综合性银行","LU2272731782.SGD":"Allianz Global Intelligent Cities AM Dis H2-SGD","COO":"库珀医疗"},"translate_title":"劳埃德银行首席运营官表示，人工智能可以改善银行运营，但仍处于早期阶段——市场讨论","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"COO":1,"LYG":0.9},"content_text":"1716 GMT - Artificial intelligence in banking operations is still in the early stages but has potential to improve operations in three areas, Lloyds Banking Group's COO says at the MoneyLIVE Summit in London. One area is conversational AI, which can improve how colleagues interact with customers via better management and robot assistance, says Ron van Kemenade. Another is operations with change to both back-office and end-to-end processes. \"The good thing is with agentic AI you can actually create processes on the fly, and this is one of my most attractive pilots,\" he adds. The third area is assisting engineers in being more efficient when coding, allowing them more time to understand issues when they arise, the executive says. (elena.vardon@wsj.com) \n\n\n \n\n\n  (END) Dow Jones Newswires\n\n\n  March 10, 2025 13:16 ET (17:16 GMT)\n\n\n  Copyright (c) 2025 Dow Jones & Company, Inc.","kind":"highlight","is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"0","news_tag":"","news_rank":0,"symbols":[],"gpt_button":1},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":true,"deviceId":"web-server-community-laohu8-v3","version":"4.32.1","shortVersion":"4.32.1","platform":"web","vendor":"web","appName":"ttm","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2518087412"}