8x8 Inc. Partners with Modica Group to Expand Seamless Mobile Video CX Across Asia-Pacific

Reuters09-23

<a href="https://laohu8.com/S/EGHT">8x8 Inc</a>. Partners with Modica Group to Expand Seamless Mobile Video CX Across Asia-Pacific

8x8 Inc., a leading provider of integrated customer experience platforms, has announced a strategic reseller partnership with Modica Group, a global leader in intelligent messaging, to enhance omnichannel customer experience capabilities across the Asia Pacific region. This collaboration integrates 8x8's secure video solution, Jitsi as a Service (JaaS), into Modica's OMNI CPaaS platform, allowing businesses to initiate high-quality video sessions from SMS, WhatsApp, or MMS without the need for downloads or app switching. The partnership aims to meet the growing demand for mobile-first video customer experiences, ensuring enterprise-grade security. Currently being piloted in Australia and New Zealand, the integration supports use cases such as remote patient assessments and insurance claims. Future initiatives will explore further integrations in programmable voice and security services.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. 8x8 Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 20250923852112) on September 23, 2025, and is solely responsible for the information contained therein.

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Partners with Modica Group to Expand Seamless Mobile Video CX Across Asia-Pacific\n    </title></head><body><div xmlns:xsd=\"http://www.w3.org/2001/XMLSchema\" xmlns:xsi=\"http://www.w3.org/2001/XMLSchema-instance\">\n<p>\n        8x8 Inc., a leading provider of integrated customer experience platforms, has announced a strategic reseller partnership with Modica Group, a global leader in intelligent messaging, to enhance omnichannel customer experience capabilities across the Asia Pacific region. This collaboration integrates 8x8's secure video solution, Jitsi as a Service (JaaS), into Modica's OMNI CPaaS platform, allowing businesses to initiate high-quality video sessions from SMS, WhatsApp, or MMS without the need for downloads or app switching. The partnership aims to meet the growing demand for mobile-first video customer experiences, ensuring enterprise-grade security. 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