Press Release: Consensus Cloud Solutions, Inc. Reports Third Quarter 2025 Results Releases Q4 2025 Guidance

Dow Jones11-06
LOS ANGELES--(BUSINESS WIRE)--November 05, 2025-- 

Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) today reported financial results for the third quarter of 2025.

"Q3 was another solid quarter led by our corporate channel revenue with growth in excess of 6% compared to Q3 2024. We continued to see strong usage of our services, a record number of eFax Protect net additions and consistent revenue retention of approximately 102%. Our operating margins remained robust resulting in strong cash flows from operations and cash balances. After the close of the quarter, we utilized our new credit facility to retire $200 million of the 6% Notes due October 2026 and expect to retire the remaining $34 million before year end," said Scott Turicchi, CEO of Consensus.

THIRD QUARTER UNAUDITED 2025 HIGHLIGHTS

Quarterly revenues remained consistent compared to the prior year at $87.8 million for both Q3 2025 and Q3 2024. There was an increase of $3.2 million or 6.1% in our Corporate business, offset by a decrease of $3.2 million or 9.2% in our Small office home office ("SoHo") business consistent with our strategic initiative.

Net income(1) increased to $22.1 million in Q3 2025 compared to $21.1 million for Q3 2024. The increase was primarily due to a favorable change in foreign exchange gain and loss. Q3 2025 net income margin(1) was 25.2% compared to 24.1% for Q3 2024.

Earnings per diluted share(1) increased to $1.15 or by 5.5% in Q3 2025 compared to $1.09 for Q3 2024. The increase was primarily due to the items discussed above.

Adjusted EBITDA(3)(4) for Q3 2025 of $46.4 million decreased compared to Q3 2024 of $46.9 million primarily driven by an increase in our personnel-related expenses. Q3 2025 Adjusted EBITDA margin(3) was 52.8%, which was within our target Adjusted EBITDA margin(3) range of 50% - 55%, compared to 53.5% in Q3 2024.

Adjusted net income(1)(2) in Q3 2025 decreased to $26.6 million from $26.8 million in Q3 2024, primarily driven by an increase in our personnel-related expenses, partially offset by a favorable reduction in our interest expense due to a lower average outstanding debt balance as a result of our debt repurchases in connection with our debt repurchase program.

Adjusted earnings per diluted share(1)(2) for the quarter remained consistent compared to the prior year at $1.38 for both Q3 2025 and Q3 2024.

Net cash provided by operating activities in Q3 2025 increased to $51.6 million from $41.6 million in Q3 2024. Free cash flow(5) in Q3 2025 increased to $44.4 million from $33.6 million in Q3 2024. The increase in these two items was primarily attributable to an increase in income after excluding noncash items.

Key financial results from operations for Q3 2025 versus Q3 2024 are set forth in the following table. Reconciliations of GAAP measures to comparable non-GAAP financial measures accompany this press release.

 
(Unaudited, in thousands 
except per share amounts and                                Favorable / 
percentages)                                                (Unfavorable) 
------------------------------  ------------------------  ---------------- 
                                  Q3 2025      Q3 2024         Change 
                                -----------  -----------  ---------------- 
Revenues                        $87,767      $87,753              --% 
Net income (1)                  $22,091      $21,120             4.6% 
Net income margin (1)              25.2%        24.1%         1.1 pts 
Earnings per diluted share (1)  $  1.15      $  1.09             5.5% 
Adjusted net income (1)(2)      $26,617      $26,819            (0.8)% 
Adjusted earnings per diluted 
 share (1)(2)                   $  1.38      $  1.38              --% 
Adjusted EBITDA (3)(4)          $46,360      $46,916            (1.2)% 
Adjusted EBITDA margin (3)         52.8%        53.5%        (0.7) pts 
Net cash provided by operating 
 activities                     $51,626      $41,567            24.2% 
Free cash flow (5)              $44,441      $33,586            32.3% 
------------------------------   ------       ------      ---------- --- 
 

Notes:

 
(1)    The effective tax rates were approximately 26.3% for Q3 2025 and 22.5% 
       for Q3 2024. The non-GAAP effective tax rates were approximately 22.3% 
       for Q3 2025 and 19.9% for Q3 2024. The calculation for net income 
       margin is net income divided by revenues. 
(2)    Adjusted net income and Adjusted earnings per diluted share exclude 
       certain non-GAAP items, as defined in the accompanying Reconciliation 
       of GAAP to non-GAAP Financial Measures. Such exclusions totaled $0.23 
       and $0.29 per diluted share, respectively, for the three months ended 
       September 30, 2025 and 2024. Adjusted net income and Adjusted earnings 
       per diluted share are not meant as a substitute for measures calculated 
       in accordance with GAAP, but are presented solely for informational 
       purposes. Starting in 2025, the Company excludes intercompany related 
       foreign exchange gains or losses from Adjusted net income and Adjusted 
       earnings per diluted share. The prior year amounts have been adjusted 
       for consistency with the current year. For the three months ended 
       September 30, 2024, such exclusion increased Adjusted net income by 
       $1.3 million and $0.07 per diluted share, respectively. 
(3)    Adjusted EBITDA is defined as earnings before interest expense; 
       interest income; other income (expense), net; income tax expense; 
       depreciation and amortization; and other items used to reconcile net 
       income per diluted share to Adjusted earnings per diluted share, as 
       presented in the Reconciliation of GAAP to Adjusted non-GAAP Financial 
       Measures. Adjusted EBITDA margin is defined as Adjusted EBITDA divided 
       by revenues. Adjusted EBITDA amounts and Adjusted EBITDA margin are not 
       meant as a substitute for measures calculated in accordance with GAAP, 
       but are presented solely for informational purposes. The most directly 
       comparable GAAP financial measure to Adjusted EBITDA and Adjusted 
       EBITDA margin is net income and net income margin. 
(4)    See Net Income to Adjusted EBITDA Reconciliation for the components of 
       Adjusted EBITDA. 
(5)    Free cash flow is defined as net cash provided by operating activities, 
       less purchases of property and equipment. Free cash flow amounts are 
       not meant as a substitute for measures calculated in accordance with 
       GAAP, but are solely for informational purposes. 
 

CAPITAL ALLOCATION STRATEGIC INITIATIVES

Consensus ended the quarter with $97.6 million in cash and cash equivalents after the cash outlays detailed below.

The following table consists of our material capital allocation strategic initiatives (in thousands):

 
                                                                 Remaining 
Capital Allocation:            Q3 2025    Cumulative Total     Under the Plan 
                              ---------  ------------------  ----------------- 
Debt repurchase program (6)    $     --   $         222,614    $        77,386 
Common stock repurchase 
 program (7)                   $  2,566   $          47,147    $        52,853 
 
                               Q3 2025                 2025 
                              ---------      --------------  ----------------- 
Purchases of property and 
 equipment                     $  7,185   $          22,335 
----------------------------      -----      --------------  ----------------- 
 

Notes:

 
(6)    On November 9, 2023, the Company's Board of Directors approved a debt 
       repurchase program, pursuant to which Consensus may reduce, through 
       redemptions, open market purchases, tender offers, privately negotiated 
       purchases or other retirements, a combination of the outstanding 
       principal balance of the 2026 Senior Notes and 2028 Senior Notes. The 
       authorization permits an aggregate principal amount reduction of up to 
       $300 million and expires on November 9, 2026. 
(7)    On March 1, 2022, the Company's Board of Directors approved a share 
       buyback program. Under this program, the Company was authorized to 
       purchase in the public market or in off-market transactions up to 
       $100.0 million worth of the Company's common stock through February 
       2025. In February 2025, the Company's Board of Directors authorized and 
       approved a three-year extension of the share repurchase program through 
       February 2028. 
 

Q4 2025 GUIDANCE (i)

The following table presents ranges for the Company's Q4 2025 guidance (in millions, except per share amounts). The Revenue, Adjusted EBITDA and Adjusted earnings per diluted share ranges for the full year 2025 have been narrowed within the previously provided guidance based on year to date 2025 performance plus Q4 2025 guidance presented below:

 
                                            Low    Midpoint   High 
                                           -----  ----------  ----- 
Revenue                                    $84.9   $    86.9  $88.9 
Adjusted EBITDA                            $43.1   $    44.5  $46.0 
Adjusted earnings per diluted share (ii)   $1.27   $    1.32  $1.37 
 

Notes:

 
(i)   Quarterly guidance is provided on a non-GAAP basis, except revenues, 
      only because certain information necessary to calculate the most 
      comparable GAAP measures is unavailable due to the uncertainty and 
      inherent difficulty of predicting the occurrence and the future 
      financial statement impact of certain items. Therefore, as a result of 
      the uncertainty and variability of the nature and amount of future 
      adjustments, which could be significant, we are unable to provide a 
      reconciliation of these measures without unreasonable effort. 
(ii)  Quarterly guidance for Adjusted earnings per diluted share excludes 
      share-based compensation, amortization of acquired intangibles, 
      intercompany related foreign exchange (gain) loss and certain gains or 
      costs related to non-routine and other matters that are nonrecurring, in 
      each case net of tax. The non-GAAP effective tax rate for Q4 2025 is 
      expected to be between 20.5% and 22.5%. 
 

About Consensus Cloud Solutions

Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) is a global leader in digital cloud fax technology. With over 25 years of success with eFax$(R)$ at its core, the Company has evolved to be a trusted provider of interoperability solutions, leveraging artificial intelligence and secure data exchange to transform digital information, automate critical workflows, and maximize operational efficiencies. Consensus maintains industry-leading compliance standards, making it a preferred partner for heavily regulated industries including healthcare, the public sector, financial services, insurance, real estate, and manufacturing. For more information about Consensus, visit consensus.com.

"Safe Harbor" Statement Under the Private Securities Litigation Reform Act of 1995: Certain statements in this press release are "forward-looking statements" within the meaning of The Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on management's current expectations or beliefs and are subject to numerous assumptions, risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. These factors and uncertainties include, among other items: the Company's ability to grow fax revenues, profitability and cash flows; the Company's ability to identify, close and successfully transition acquisitions; subscriber growth and retention; variability of the Company's revenue based on changing conditions in particular industries and the economy generally; protection of the Company's proprietary technology or infringement by the Company of intellectual property of others; the risk of adverse changes in the U.S. or international regulatory environments, including but not limited to the imposition or increase of taxes or regulatory-related fees; general economic and political conditions, including political tensions and war (such as the ongoing conflict in Ukraine and the Middle East). the impact of new or additional tariffs or other trade restrictions, and the impacts of a U.S. federal government shutdown; and the numerous other factors set forth in Consensus' filings with the Securities and Exchange Commission ("SEC"). For a more detailed description of the risk factors and uncertainties affecting Consensus, refer to the 2024 Annual Report on Form 10-K filed by Consensus on February 20, 2025, and the other reports filed by Consensus from time-to-time with the SEC, each of which is available at www.sec.gov. The forward-looking statements provided in this press release are subject to change. Although management's expectations may change after the date of this press release, the Company undertakes no obligation to revise or update these statements.

About non-GAAP Financial Measures

To supplement our condensed consolidated financial statements, which are prepared and presented in accordance with GAAP, we use the following non-GAAP financial measures: Adjusted net income, Adjusted earnings per diluted share, Adjusted EBITDA, Adjusted EBITDA margin and Free cash flow. The presentation of this non-GAAP financial information is not intended to be considered in isolation from, or as a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP.

We use these non-GAAP financial measures for financial and operational decision-making and as a means to evaluate period-to-period comparisons. Our management believes that these non-GAAP financial measures provide meaningful supplemental information regarding our performance and liquidity by excluding certain expenses and expenditures that may not be indicative of our recurring core business operating results. We believe that both management and investors benefit from referring to these non-GAAP financial measures in assessing our performance and when planning, forecasting, and analyzing future periods. These non-GAAP financial measures also facilitate management's internal comparisons to our historical performance and liquidity. We believe these non-GAAP financial measures are useful to investors both because (1) they allow for greater transparency with respect to key metrics used by management in its financial and operational decision-making and (2) they are used by our institutional investors and the analyst community to help them analyze the health of our business.

For more information on these non-GAAP financial measures, please see the appropriate GAAP to non-GAAP reconciliation tables included within the attached Exhibit to this Release.

 
              CONSENSUS CLOUD SOLUTIONS, INC. AND SUBSIDIARIES 
                    CONDENSED CONSOLIDATED BALANCE SHEETS 
          (UNAUDITED, IN THOUSANDS EXCEPT SHARE AND PER SHARE DATA) 
 
                                 September 30, 2025      December 31, 2024 
                               ----------------------  --------------------- 
           ASSETS 
Cash and cash equivalents       $          97,649       $          33,545 
Accounts receivable, net of 
 allowances of $4,143 and 
 $5,774, respectively                      24,175                  24,921 
Prepaid expenses and other 
 current assets                             6,409                  16,059 
                                   --------------          -------------- 
    Total current assets                  128,233                  74,525 
Property and equipment, net               112,281                 100,076 
Operating lease right-of-use 
 assets                                     5,678                   6,515 
Intangibles, net                           39,389                  41,213 
Goodwill                                  352,729                 345,036 
Deferred income taxes                      25,328                  30,521 
Other assets                               11,336                   4,315 
                                   --------------          -------------- 
    TOTAL ASSETS                $         674,974       $         602,201 
                                   ==============          ============== 
 
LIABILITIES AND STOCKHOLDERS' 
           DEFICIT 
Accounts payable and accrued 
 expenses                       $          43,878       $          36,477 
Income taxes payable, current               2,577                   1,068 
Deferred revenue, current                  20,669                  20,714 
Operating lease liabilities, 
 current                                    2,570                   2,150 
Current portion of long-term 
 debt                                          --                  18,902 
                                   --------------          -------------- 
    Total current liabilities              69,694                  79,311 
Long-term debt, net of 
 current portion                          578,573                 574,080 
Deferred revenue, noncurrent                1,652                   1,913 
Operating lease liabilities, 
 noncurrent                                10,365                  12,018 
Liability for uncertain tax 
 positions                                 14,360                  13,218 
Deferred income taxes                       2,756                     891 
Other long-term liabilities                   207                     233 
                                   --------------          -------------- 
    TOTAL LIABILITIES                     677,607                 681,664 
                                   --------------          -------------- 
Commitments and contingencies 
Common stock, $0.01 par 
 value. Authorized 
 120,000,000; total issued is 
 20,740,844 and 20,609,725 
 shares and total outstanding 
 is 18,986,123 and 19,524,000 
 shares as of September 30, 
 2025 and December 31, 2024, 
 respectively                                 207                     206 
Treasury stock, at cost 
 (1,754,721 and 1,085,725 
 shares as of September 30, 
 2025 and December 31, 2024, 
 respectively)                            (47,476)                (32,313) 
Additional paid-in capital                 73,359                  59,373 
Accumulated deficit                       (19,654)                (83,678) 
Accumulated other 
 comprehensive loss                        (9,069)                (23,051) 
                                   --------------          -------------- 
    TOTAL STOCKHOLDERS' 
     DEFICIT                               (2,633)                (79,463) 
                                   --------------          -------------- 
    TOTAL LIABILITIES AND 
     STOCKHOLDERS' DEFICIT      $         674,974       $         602,201 
                                   ==============          ============== 
 
 
               CONSENSUS CLOUD SOLUTIONS, INC. AND SUBSIDIARIES 
                  CONDENSED CONSOLIDATED STATEMENTS OF INCOME 
           (UNAUDITED, IN THOUSANDS EXCEPT SHARE AND PER SHARE DATA) 
 
                       Three Months Ended 
                         September 30,         Nine Months Ended September 30, 
                   --------------------------  ------------------------------- 
                       2025          2024           2025             2024 
                   ------------  ------------  ---------------  -------------- 
Revenues           $    87,767   $    87,753   $   262,626      $   263,399 
 
Cost of revenues 
 (1)                    17,520        17,658        53,214           51,828 
                    ----------    ----------    ----------       ---------- 
Gross profit            70,247        70,095       209,412          211,571 
                    ----------    ----------    ----------       ---------- 
Operating 
expenses: 
  Sales and 
   marketing (1)        13,006        12,500        38,246           36,776 
  Research, 
   development 
   and 
   engineering 
   (1)                   1,950         2,034         5,406            5,582 
  General and 
   administrative 
   (1)                  17,361        17,136        51,284           53,240 
                    ----------    ----------    ----------       ---------- 
  Total operating 
   expenses             32,317        31,670        94,936           95,598 
                    ----------    ----------    ----------       ---------- 
Income from 
 operations             37,930        38,425       114,476          115,973 
  Interest 
   expense              (8,836)       (9,760)      (26,485)         (24,616) 
  Interest income          759           659         1,694            2,175 
  Other income 
   (expense), 
   net                     128        (2,069)       (3,285)           2,496 
                    ----------    ----------    ----------       ---------- 
Income before 
 income taxes           29,981        27,255        86,400           96,028 
Income tax 
 expense                 7,890         6,135        22,376           24,664 
                    ----------    ----------    ----------       ---------- 
Net income         $    22,091   $    21,120   $    64,024      $    71,364 
                    ==========    ==========    ==========       ========== 
 
Net income per 
common share: 
Basic              $      1.16   $      1.09   $      3.31      $      3.71 
                    ==========    ==========    ==========       ========== 
Diluted            $      1.15   $      1.09   $      3.29      $      3.69 
                    ==========    ==========    ==========       ========== 
 
Weighted average 
shares 
outstanding: 
Basic               18,995,385    19,300,283    19,319,133       19,256,739 
Diluted             19,253,566    19,442,130    19,478,533       19,321,274 
 
(1) Includes 
share-based 
compensation 
expense as 
follows: 
Cost of revenues   $       467   $       465   $     1,454      $     1,449 
Sales and 
 marketing                 700           592         2,116            1,856 
Research, 
 development and 
 engineering               108            95           320              260 
General and 
 administrative          2,691         2,270         8,547            8,045 
                    ----------    ----------    ----------       ---------- 
Total              $     3,966   $     3,422   $    12,437      $    11,610 
                    ==========    ==========    ==========       ========== 
 
 
             CONSENSUS CLOUD SOLUTIONS, INC. AND SUBSIDIARIES 
              CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS 
                         (UNAUDITED, IN THOUSANDS) 
 
                                       Nine Months Ended September 30, 
                                   --------------------------------------- 
                                           2025                2024 
                                   --------------------  ----------------- 
Cash flows from operating 
activities: 
  Net income                        $        64,024      $       71,364 
Adjustments to reconcile net 
income to net cash provided by 
operating activities: 
  Depreciation and amortization              14,268              14,968 
  Amortization of financing costs 
   and discounts                              1,292               1,387 
  Non-cash operating lease costs              1,198               1,158 
  Share-based compensation                   12,437              11,610 
  Provision for doubtful accounts             3,298               3,220 
  Deferred income taxes, net                  9,814               1,255 
  Loss (gain) on extinguishment 
   of debt                                      123              (6,667) 
Changes in operating assets and 
liabilities: 
Decrease (increase) in: 
  Accounts receivable                        (2,373)             (2,663) 
  Prepaid expenses and other 
   current assets                             9,833                 759 
  Other assets                                 (474)                947 
Increase (decrease) in: 
  Accounts payable and accrued 
   expenses                                   6,988              11,265 
  Income taxes payable                        1,380               2,544 
  Deferred revenue                             (463)               (924) 
  Operating lease liabilities                (1,593)             (1,726) 
  Liability for uncertain tax 
   positions                                  1,143               2,147 
  Other liabilities                             (27)                (23) 
                                       ------------       ------------- 
Net cash provided by operating 
 activities                                 120,868             110,621 
                                       ------------       ------------- 
Cash flows from investing 
activities: 
  Purchases of property and 
   equipment                                (22,335)            (25,460) 
  Purchase of investments                    (5,000)                 -- 
                                       ------------       ------------- 
Net cash used in investing 
 activities                                 (27,335)            (25,460) 
                                       ------------       ------------- 
Cash flows from financing 
activities: 
  Debt issuance costs                        (1,673)                 -- 
  Proceeds from the issuance of 
   common stock under employee 
   stock purchase plan                          694                 747 
  Repurchase of common stock                (15,036)               (708) 
  Taxes paid related to net share 
   settlement                                (1,280)               (686) 
  Repurchase of debt                        (15,764)           (116,162) 
                                       ------------       ------------- 
Net cash used in financing 
 activities                                 (33,059)           (116,809) 
                                       ------------       ------------- 
Effect of exchange rate changes 
 on cash and cash equivalents                 3,630              (2,469) 
                                       ------------       ------------- 
Net change in cash and cash 
 equivalents                                 64,104             (34,117) 
Cash and cash equivalents at 
 beginning of period                         33,545              88,715 
                                       ------------       ------------- 
Cash and cash equivalents at end 
 of period                          $        97,649      $       54,598 
                                       ============       ============= 
 
 
           CONSENSUS CLOUD SOLUTIONS, INC. AND SUBSIDIARIES 
         RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES 
     (UNAUDITED, IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS) 
 
The following table sets forth the reconciliation of Net income to 
Adjusted net income for the three months ended September 30, 2025 and 
2024: 
 
                            Three Months Ended September 30, 
                   --------------------------------------------------- 
                                      Per 
                                    Diluted               Per Diluted 
                        2025         Share      2024 *      Share * 
                   --------------  ----------  --------  ------------- 
Net income          $  22,091      $ 1.15      $21,120    $   1.09 
Plus: 
  Share-based 
   compensation 
   (1)                  3,966        0.20        3,422        0.18 
  Foreign 
   exchange 
   (gain) loss 
   (2)                   (259)      (0.01)       2,073        0.11 
  Amortization of 
   acquired 
   intangibles 
   (3)                    631        0.03          834        0.04 
  Intra-entity 
   transfers (4)          920        0.05          937        0.05 
  Debt 
   extinguishment 
   loss (gain) 
   (5)                     --          --         (112)      (0.01) 
  Other (6)               (55)         --           31          -- 
  Income tax 
   impact of 
   above items           (677)      (0.04)      (1,486)      (0.08) 
                       ------       -----       ------       ----- 
Adjusted net 
 income             $  26,617      $ 1.38      $26,819    $   1.38 
                       ======       =====       ======       ===== 
 
 
*    Starting in 2025, the Company excludes intercompany related foreign 
     exchange gains or losses from Adjusted net income and Adjusted earnings 
     per diluted share. The prior year amounts have been adjusted for 
     consistency with the current year. For the three months ended September 
     30, 2024, such exclusion increased Adjusted net income by $1.3 million 
     and $0.07 per diluted share, respectively. 
 

Adjusted net income as calculated above represents net income and the items used to reconcile GAAP to non-GAAP financial measures, including (1) share-based compensation; (2) intercompany related foreign exchange (gain) loss; (3) amortization of acquired intangibles; (4) intra-entity transfers; (5) debt extinguishment loss (gain); (6) other benefits or costs related to non-routine and other matters; and (7) income tax impact. Adjusted net income and weighted average diluted shares are then used to calculate Adjusted earnings per diluted share. The Company discloses these measures as a supplemental non-GAAP financial performance measure, as it believes it is a useful metric by which to compare the performance of its business from period to period. The Company also understands that measures are broadly used by analysts, rating agencies and investors in assessing our performance. Accordingly, the Company believes that the presentation of these measures provides useful information to investors.

Adjusted net income and Adjusted earnings per diluted share are not calculated in accordance with, or presented as an alternative to, net income or earnings per diluted share, and may be different from similarly or identically named non-GAAP measures used by other companies. In addition, these measures are not based on any comprehensive set of accounting rules or principles. These non-GAAP measures have limitations in that they do not reflect all of the amounts associated with the Company's results of operations determined in accordance with GAAP.

Non-GAAP Financial Measures

To supplement its unaudited condensed consolidated financial statements, the Company uses the following non-GAAP financial measures: Adjusted net income, Adjusted earnings per diluted share, Adjusted EBITDA, Adjusted EBITDA margin and Free cash flow (collectively the "non-GAAP financial measures"). The presentation of this financial information is not intended to be considered in isolation or as a substitute for, or superior to, the financial information prepared and presented in accordance with U.S. GAAP. The Company uses these non-GAAP financial measures for financial and operational decision making and as a means to evaluate period-to-period comparisons. The Company believes that they provide useful information about core operating results, enhance the overall understanding of past financial performance and future prospects, and allow for greater transparency with respect to key metrics used by management in its financial and operational decision making.

The Company's non-GAAP financial measures are adjusted for the following items:

 
(1)    Share-based compensation. The Company excludes share-based compensation 
       because it is non-cash in nature and because the Company believes that 
       the non-GAAP financial measures excluding this item provides meaningful 
       supplemental information regarding the operational performance of the 
       business. In addition, excluding this item from the non-GAAP measures 
       facilitates comparisons to historical operating results and comparisons 
       to peers, many of which similarly exclude this item. 
(2)    Foreign exchange (gain) loss. The Company excludes intercompany related 
       gains or losses associated with foreign exchange. The Company believes 
       that the non-GAAP financial measures excluding this item provide 
       meaningful supplemental information regarding the operational 
       performance of the business. In addition, excluding this item from the 
       non-GAAP measures facilitates comparisons to historical operating 
       results and comparisons to peers, many of which similarly exclude this 
       item. 
(3)    Amortization of acquired intangibles. The Company excludes amortization 
       of patents and acquired intangible assets because it is non-cash in 
       nature and because the Company believes that the non-GAAP financial 
       measures excluding this item provide meaningful supplemental 
       information regarding the operational performance of the business. In 
       addition, excluding this item from the non-GAAP measures facilitates 
       comparisons to historical operating results and comparisons to peers, 
       many of which similarly exclude this item. 
(4)    Intra-entity transfers. The Company excludes certain effects of 
       intra-entity transfers to the extent the related tax asset or liability 
       in the financial statement is not recovered or settled, respectively, 
       during the year. During December 2019, the Company entered into an 
       intra-entity asset transfer that resulted in the recording of a tax 
       benefit and related tax asset representing tax deductible amounts to be 
       realized in future years which is expected to be recovered over a 
       period of up to 20 years. The Company believes that excluding the 
       cumulative future unrealized benefit of the assets transferred in 2019 
       and amortization of the tax asset in the subsequent years in the 
       non-GAAP financial measures, thereby presenting the tax benefit in the 
       non-GAAP measures in the year of realization, provides meaningful 
       supplemental information regarding operational performance and 
       facilitates comparisons to historical operating results. 
(5)    Debt extinguishment loss (gain). The Company excludes certain gains or 
       losses associated with the retirement of our debt. The Company believes 
       that the non-GAAP financial measures excluding this item provide 
       meaningful supplemental information regarding the operational 
       performance of the business. In addition, excluding this item from the 
       non-GAAP measures facilitates comparisons to historical operating 
       results and comparisons to peers, many of which similarly exclude this 
       item. 
(6)    Other. The Company excludes certain benefits or costs related to 
       non-routine and other matters. The Company believes that the non-GAAP 
       financial measures excluding this item provide meaningful supplemental 
       information regarding the operational performance of the business. In 
       addition, excluding this item from the non-GAAP measures facilitates 
       comparisons to historical operating results. 
 
 
             CONSENSUS CLOUD SOLUTIONS, INC. AND SUBSIDIARIES 
               NET INCOME TO ADJUSTED EBITDA RECONCILIATION 
                         (UNAUDITED, IN THOUSANDS) 
 
The following table sets forth a reconciliation of Net income to Adjusted 
EBITDA, the most directly comparable GAAP financial measure. 
 
                                      Three Months Ended September 30, 
                                  ---------------------------------------- 
                                           2025                 2024 
                                  -----------------------  --------------- 
Net income                          $          22,091      $     21,120 
Plus: 
  Interest expense                              8,836             9,760 
  Interest income                                (759)             (659) 
  Other (income) expense, net                    (128)            2,069 
  Income tax expense                            7,890             6,135 
  Depreciation and amortization                 4,519             5,038 
EBITDA: 
Plus: 
  Share-based compensation                      3,966             3,422 
  Other                                           (55)               31 
                                  ---  --------------       ----------- 
Adjusted EBITDA                     $          46,360      $     46,916 
                                  ===  ==============       =========== 
 

Adjusted EBITDA as calculated above represents earnings before interest expense, interest income, other (income) expense, net, income tax expense, depreciation and amortization and the items used to reconcile GAAP to non-GAAP financial measures, including (1) share-based compensation; and (2) other benefits or costs related to non-routine and other matters. The Company discloses Adjusted EBITDA as a supplemental non-GAAP financial performance measure, as it believes it is a useful metric by which to compare the performance of its business from period to period. The Company also understands that measures similar to Adjusted EBITDA are broadly used by analysts, rating agencies and investors in assessing our performance. Accordingly, the Company believes that the presentation of Adjusted EBITDA provides useful information to investors.

Adjusted EBITDA is not calculated in accordance with, or presented as an alternative to, net income, and may be different from similarly or identically named non-GAAP measures used by other companies. In addition, Adjusted EBITDA is not based on any comprehensive set of accounting rules or principles. This Adjusted non-GAAP measure has limitations in that it does not reflect all of the amounts associated with the Company's results of operations determined in accordance with GAAP.

 
   CONSENSUS CLOUD SOLUTIONS, INC. AND SUBSIDIARIES NET CASH 
       PROVIDED BY OPERATING ACTIVITIES TO FREE CASH FLOW 
            RECONCILIATION (UNAUDITED, IN THOUSANDS) 
 
                Three Months Ended         Nine Months Ended 
                  September 30,              September 30, 
             ------------------------  ------------------------- 
                2025         2024          2025         2024 
             -----------  -----------  ------------  ----------- 
Net cash 
 provided 
 by 
 operating 
 activities  $51,626      $41,567      $120,868      $110,621 
Less: 
 Purchases 
 of 
 property 
 and 
 equipment    (7,185)      (7,981)      (22,335)      (25,460) 
              ------       ------       -------       ------- 
Free cash 
 flow        $44,441      $33,586      $ 98,533      $ 85,161 
              ======       ======       =======       ======= 
 

Net cash provided by operating activities in Q3 2025 increased to $51.6 million from $41.6 million in Q3 2024. Free cash flow in Q3 2025 increased to $44.4 million from $33.6 million in Q3 2024. The increase in these two items was primarily attributable to an increase in income after excluding noncash items.

The term Free cash flow is defined as net cash provided by operating activities, less purchases of property and equipment. The Company discloses Free cash flow as a supplemental non-GAAP financial performance measure, as it believes it is a useful metric by which to compare the performance of its business from period to period. The Company also understands that this non-GAAP measure is broadly used by analysts, rating agencies and investors in assessing the Company's performance. Accordingly, the Company believes that the presentation of this non-GAAP financial measure provides useful information to investors.

Free cash flow is not calculated in accordance with, or presented as an alternative to, net cash provided by operating activities, and may be different from non-GAAP measures with similar or even identical names used by other companies. In addition, Free cash flow is not based on any comprehensive set of accounting rules or principles. This non-GAAP measure has limitations in that it does not reflect all of the amounts associated with the Company's results of operations determined in accordance with GAAP.

Key Performance Metrics (Unaudited)

The following table sets forth certain key performance metrics for Consensus for the three months ended September 30, 2025 and 2024 (in thousands, except for percentages and Average Revenue per Customer Account):

 
                                       Three Months Ended September 30, 
                                  ------------------------------------------ 
                                          2025                  2024 
                                  ---------------------  ------------------- 
Corporate revenue                  $       56,299         $      53,085 
Corporate customer accounts (1)                65                    58 
Corporate Average Revenue per 
 Customer Account ("ARPA") (2)     $       293.12         $      310.13 
Corporate paid adds (3)                         8                     5 
Corporate monthly account churn 
 (4)                                         3.47%                 2.61% 
 
SoHo revenue                       $       31,461         $      34,664 
SoHo customer accounts (1)                    661                   741 
SoHo ARPA (2)                      $        15.56         $       15.38 
SoHo paid adds (3)                             51                    64 
SoHo monthly account churn (4)               3.71%                 3.53% 
 
 
(1)    Consensus customers are defined as paying Corporate and SoHo customer 
       accounts. In the second quarter of 2025, we eliminated dormant accounts 
       not contributing to revenue from the number of SoHo customer accounts. 
       The prior year period has been revised for consistency with the current 
       year, and all metrics calculated based on the number of customer 
       accounts (including ARPA and monthly account churn %) are calculated 
       based on the revised number. As a result of this change, the prior year 
       period SoHo customer accounts decreased by 26 thousand. 
(2)    Represents a monthly ARPA for the quarter and is calculated as follows: 
       Monthly ARPA on a quarterly basis is calculated using our standard 
       convention of dividing revenue for the quarter by the average of the 
       quarter's beginning and ending customer base and dividing that amount 
       by 3 months. Consensus believes ARPA provides investors an 
       understanding of the average monthly revenues we recognize per account 
       associated within Consensus' customer base. As ARPA varies based on 
       fixed subscription fee and variable usage components, Consensus 
       believes it can serve as a measure by which investors can evaluate 
       trends in the types of services, levels of services and the usage 
       levels of those services across Consensus' customers. 
(3)    Paid Adds represents paying new Consensus customer accounts added 
       during the periods presented. 
(4)    Monthly churn represents paid monthly SoHo and Corporate customer 
       accounts that were cancelled during each month of the quarter divided 
       by the average number of customers during each month of the same 
       quarter, including the paid adds. The period measured is the quarter 
       and expressed as a monthly churn rate over the quarter period. 
 

View source version on businesswire.com: https://www.businesswire.com/news/home/20251105971094/en/

 
    CONTACT:    Laura Hinson 

Consensus Cloud Solutions, Inc

844-211-1711

investor@consensus.com

 
 

(END) Dow Jones Newswires

November 05, 2025 16:01 ET (21:01 GMT)

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