Freshworks Acquires FireHydrant to Boost AI-Powered IT Operations

Reuters12-15

<a href="https://laohu8.com/S/FRSH">Freshworks</a> Acquires FireHydrant to Boost AI-Powered IT Operations

Freshworks Inc. has signed a definitive agreement to acquire FireHydrant, an AI-powered incident management software provider. The integration will combine Freshservice's IT Service Management with FireHydrant's IT Operations Management platform, creating a unified AI-native ServiceOps solution aimed at simplifying operations, preventing disruptions, and improving IT service reliability. FireHydrant, co-founded by Robert Ross and Dylan Nielsen in 2018, serves customers such as Palo Alto Networks, BP, and Qlik. The acquisition is expected to close in Freshworks' first fiscal quarter of 2026, subject to customary closing conditions.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Freshworks Inc. published the original content used to generate this news brief via GlobeNewswire (Ref. ID: GNW9601952-en) on December 15, 2025, and is solely responsible for the information contained therein.

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The integration will combine Freshservice's IT Service Management with FireHydrant's IT Operations Management platform, creating a unified AI-native ServiceOps solution aimed at simplifying operations, preventing disruptions, and improving IT service reliability. FireHydrant, co-founded by Robert Ross and Dylan Nielsen in 2018, serves customers such as Palo Alto Networks, BP, and Qlik. The acquisition is expected to close in Freshworks' first fiscal quarter of 2026, subject to customary closing conditions.\n      \n\nDisclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Freshworks Inc. published the original content used to generate this news brief via GlobeNewswire (Ref. 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