CareCloud Inc. has announced the full launch of stratusAI Desk Agent, an advanced AI phone receptionist designed to modernize and automate patient phone interactions for medical practices and health systems. The new solution, developed within CareCloud's AI Center of Excellence, leverages large-language models and deep integration with electronic health records and practice management systems to deliver 24/7, human-like phone support. By automating tasks such as referral intake, lab result questions, and pre-visit instructions, stratusAI Desk Agent aims to streamline operations, reduce staff workload, and improve patient access. CareCloud estimates the total addressable market for this technology in the U.S. exceeds $4 billion annually. The product is now available to CareCloud customers, and a live demonstration webinar is scheduled for December 17, 2025.
Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. CareCloud Inc. published the original content used to generate this news brief via GlobeNewswire (Ref. ID: 9601976) on December 15, 2025, and is solely responsible for the information contained therein.
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