Cognizant and Bupa Hong Kong Launch AI-Driven Claims Modernization Partnership

Reuters12-18 08:00
Cognizant and Bupa Hong Kong Launch AI-Driven Claims Modernization Partnership

Cognizant Technology Solutions Corporation has announced a strategic collaboration with Bupa Hong Kong, a leading health insurance specialist in the region. Under a five-year agreement, Cognizant will deliver its first AI-driven Business-Process-as-a-Service (BPaaS) solution for claims modernization in Hong Kong. The partnership aims to enhance operational efficiency, streamline claims processing, reduce risks, and support regulatory compliance by leveraging AI-enabled automation and cloud-native solutions. This marks Cognizant’s largest Intuitive Operations and Automation services deal in Hong Kong and is expected to accelerate Bupa’s digital transformation and improve healthcare outcomes for customers.

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