CORRECTED-Australia's Optus September outage independent review flags urgent process gapsCorrects paragraph 2 to say September outage was linked to four deaths, not led to four deaths
Dec 18 (Reuters) - Optus, Australia's second-largest telecommunications provider, said on Thursday that an independent review into its September outage found gaps in process, accountability, and escalation and information protocols that need urgent attention.
A technical failure at Optus on September 18 had disrupted emergency call services, impacting 600 people, and was linked to four deaths.
(Reporting by Shivangi Lahiri in Bengaluru; Editing by Alan Barona)
((Shivangi.Lahiri@thomsonreuters.com))
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