Concentrix Launches Pre-Built Agentic AI Suite for Instant Business Impact

Reuters12-22 22:02

Concentrix Launches Pre-Built Agentic AI Suite for Instant Business Impact

Concentrix Corporation has launched a new suite of pre-built, emotionally aware Conversational AI Agents aimed at enabling brands to quickly and easily integrate AI into their customer experience operations. The offering includes four agentic AI agents—Product Support, Order Status, Appointment Scheduling, and Collections—designed to address common customer challenges and drive instant business impact. Built on Concentrix' Agentic Operating Framework™ and the iX Hello™ platform, these agents provide secure, trustworthy AI solutions certified by ISO standards. The company’s partnership with Nespresso highlights the effectiveness of these new technologies in enhancing customer engagement and service efficiency.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Concentrix Corporation published the original content used to generate this news brief via GlobeNewswire (Ref. ID: GNW9605444-en) on December 22, 2025, and is solely responsible for the information contained therein.

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