Coinbase Says Former Customer Service Agent Arrested in India in Data Probe

MT Newswires Live2025-12-27

Coinbase Global's (COIN) former customer service agent was arrested in India as part of an investigation into misconduct involving customer information, according to a Friday post on X by Chief Executive Brian Armstrong.

Armstrong thanked the Hyderabad Police in India, adding that Coinbase is taking a "zero-tolerance" approach to "bad behavior," according to the post.

Also on Dec. 19, the Brooklyn District Attorney has charged a man for stealing nearly $16 million from Coinbase users through "social engineering tactics." The defendant allegedly posed as a support representative to trick victims into voluntarily transferring their funds to his control, the company said in a blog post.

"At Coinbase, we work directly with law enforcement, using blockchain tracing and other tools to help identify offenders and support prosecutions and we will not stop," a Coinbase spokesperson said in an emailed statement to MT Newswires.

Shares of Coinbase were down 1.1% in recent Friday trading.

Price: 237.18, Change: -2.55, Percent Change: -1.06

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