Nubank CEO Unveils New Customer Initiatives and Celebrates Record Growth

Reuters01-13

Nubank CEO Unveils New Customer Initiatives and Celebrates Record Growth

Nu Holdings Ltd., parent company of Nubank, showcased its latest achievements and strategic priorities in the first Nu Videocast of 2026. Livia Chanes, CEO of Nubank Brazil, highlighted the launch of Caixinhas Turbo, which offers enhanced yields with immediate liquidity, and emphasized the company's commitment to financial inclusion and customer engagement. In 2025, Nubank introduced its most ambitious debt renegotiation program, helping over 6 million customers rebuild their finances. The bank's partnerships with companies like Uber, iFood, Shopee, OpenAI, and Burger King generated $29 million in customer savings last year. With a customer base that now includes over 110 million Brazilians—representing 61% of the country’s adult population—Nubank continues to set benchmarks in digital banking, boasting industry-leading customer satisfaction and a growing secured credit portfolio. CEO Chanes reiterated Nubank’s focus on continuous improvement and expansion, especially among under-18s and SMEs, stressing that significant growth opportunities remain.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Nu Holdings Ltd. published the original content used to generate this news brief on January 13, 2026, and is solely responsible for the information contained therein.

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Livia Chanes, CEO of Nubank Brazil, highlighted the launch of Caixinhas Turbo, which offers enhanced yields with immediate liquidity, and emphasized the company's commitment to financial inclusion and customer engagement. In 2025, Nubank introduced its most ambitious debt renegotiation program, helping over 6 million customers rebuild their finances. The bank's partnerships with companies like Uber, iFood, Shopee, OpenAI, and Burger King generated $29 million in customer savings last year. With a customer base that now includes over 110 million Brazilians—representing 61% of the country’s adult population—Nubank continues to set benchmarks in digital banking, boasting industry-leading customer satisfaction and a growing secured credit portfolio. 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CEO Chanes reiterated Nubank’s focus on continuous improvement and expansion, especially among under-18s a","collect":0,"end_time":0,"defaultTopTitle":"","property":[],"viewcount":null,"language":"en","relate_stocks":{"LU0086394185.USD":"SCHRODER ISF LATIN AMERICAN \"A\" (USD) INC AV","LU0256859116.SGD":"施罗德拉丁美洲A Acc SGD","LU1868838027.USD":"CT (LUX) I GLOBAL EMERGING MARKET EQUITIES \"8\" (USD) ACC","LU1861217088.USD":"贝莱德金融科技A2","LU0053687314.USD":"JPM LATIN AMERICA EQUITY \"A\" INC","LU0143863198.USD":"CT (LUX) I GLOBAL EMERGING MARKET EQUITIES\"AU\" (USD) ACC","LU1481012133.USD":"FIDELITY EMERGING MARKETS \"A\" (USDHDG) INC","LU0048575426.USD":"FIDELITY EMERGING MARKETS \"A\" INC","BK4559":"巴菲特持仓","LU0261950470.USD":"FIDELITY EMERGING MARKETS \"A\" ACC","NU":"Nu Holdings Ltd.","BK4209":"餐馆","LU0449509016.USD":"HSBC GIF BRIC EQUITY \"AC\" (USD) ACC","QSR":"餐饮品牌国际","LU0214875030.USD":"HSBC GIF BRIC EQUITY \"M2C\" (USD) ACC","LU0254981946.USD":"HSBC GIF BRIC MARKETS EQUITY \"AC\" (USD) ACC","LU0396314238.USD":"abrdn SICAV I - LATIN AMERICAN EQUITY \"A\" (USD) ACC","LU1868837565.USD":"CT (LUX) I GLOBAL EMERGING MARKET EQUITIES \"1\" (USD) ACC","LU0572108347.SGD":"Blackrock Latin American A2 SGD-H","LU0456842615.SGD":"JPMorgan Funds - Emerging Markets Equity A (acc) SGD","LU0050427557.USD":"富达拉丁美洲基金","LU0196696701.USD":"HSBC GIF BRAZIL EQUITY \"AD\" (USD) INC","LU2045819591.USD":"Natixis WCM Global Emerging Markets Equity R/A USD","BK4207":"综合性银行","LU0196696453.USD":"HSBC GIF BRAZIL EQUITY \"AC\" (USD) ACC","LU2360107671.USD":"BGF FINTECH \"A4\" (USD) INC","LU0823046494.USD":"AMUNDI FUNDS LATIN AMERICA EQUITY \"A2\" (USD) ACC","LU0531971322.HKD":"HSBC GIF BRAZIL EQUITY \"AD\" (HKD) INC","GB00BDT5M118.USD":"天利环球扩展Alpha基金A Acc","IE00BGV7N243.SGD":"FSSA Global Emerging Markets Focus I Acc SGD","LU0823046577.USD":"AMUNDI FUNDS LATIN AMERICA EQUITY \"A2\" (USD) INC","LU0143863784.USD":"CT (LUX) I GLOBAL EMERGING MARKET EQUITIES\"DU\" (USD) ACC","LU0072463663.USD":"Blackrock Latin American A2 USD","LU2125910500.SGD":"Natixis WCM Global Emerging Markets Equity H-R/A SGD","LU0106259046.USD":"施罗德拉丁美洲基金","LU0210535034.USD":"摩根大通拉丁美洲基金","IE00B1B80R65.USD":"柏瑞拉丁美洲股票A","LU0251143458.SGD":"Fidelity Emerging Markets A-SGD","LU0788109048.HKD":"BGF LATIN AMERICAN \"A2\" (HKDHGD) ACC","LU1861220207.SGD":"Blackrock FinTech A2 SGD-H","LU0265266980.USD":"法巴巴西股票基金","LU0265267285.USD":"BNP PARIBAS BRAZIL EQUITY \"C\" (USD) INC","LU0531970944.HKD":"HSBC GIF BRIC EQUITY \"AC\" (HKD) ACC"},"translate_title":"Nubank首席执行官推出新客户举措并庆祝创纪录的增长","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"QSR":0.9,"NU":0.9},"content_text":"Nubank CEO Unveils New Customer Initiatives and Celebrates Record Growth\n    \n\nNu Holdings Ltd., parent company of Nubank, showcased its latest achievements and strategic priorities in the first Nu Videocast of 2026. Livia Chanes, CEO of Nubank Brazil, highlighted the launch of Caixinhas Turbo, which offers enhanced yields with immediate liquidity, and emphasized the company's commitment to financial inclusion and customer engagement. In 2025, Nubank introduced its most ambitious debt renegotiation program, helping over 6 million customers rebuild their finances. The bank's partnerships with companies like Uber, iFood, Shopee, OpenAI, and Burger King generated $29 million in customer savings last year. With a customer base that now includes over 110 million Brazilians—representing 61% of the country’s adult population—Nubank continues to set benchmarks in digital banking, boasting industry-leading customer satisfaction and a growing secured credit portfolio. CEO Chanes reiterated Nubank’s focus on continuous improvement and expansion, especially among under-18s and SMEs, stressing that significant growth opportunities remain.\n      \n\n\nDisclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Nu Holdings Ltd. published the original content used to generate this news brief on January 13, 2026, and is solely responsible for the information contained therein.","kind":"highlight","is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"1","news_tag":"","news_rank":0,"symbols":[],"gpt_button":0,"need_auth":false,"code":"91000000","status":"200"},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":true,"tenantId":"TBGLOBAL","deviceId":"web-server-community-laohu8-v3","version":"4.36.0","shortVersion":"4.36.0","platform":"web","vendor":"web","appName":"ttm","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2603841646","isCrawlerRequest":true}