Salesforce Revamps Workforce to Boost Human-AI Collaboration

Reuters01-16
<a href="https://laohu8.com/S/CRM">Salesforce</a> Revamps Workforce to Boost Human-AI Collaboration

Salesforce Inc. has announced a corporate reorganization aimed at optimizing human-AI collaboration within the company. Rather than reducing its workforce, Salesforce is redeploying and reskilling employees as part of its shift to an "Agentic Enterprise." This transition involves redesigning workflows and creating new roles focused on AI, such as deployment strategists, AI conversation designers, and AI architects. The company has also introduced tools like Career Connect to help employees identify transferrable skills and internal opportunities. While some support roles have shrunk through attrition and redeployment, Salesforce has hired thousands of new staff in sales, professional services, and engineering to support its expanding business.

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